Event Sales Administrator

United States·NatickFull-timemid

OtherSales Administrator

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Quick Summary

Overview

WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges.

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WHO WE ARE

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.

OVERVIEW

The Event Sales Administrator plays a critical role in supporting the Natick event sales team by managing administrative tasks and ensuring operational accuracy. By streamlining processes and reducing administrative workload, this role enables Sales Managers and Coordinators to focus on outbound sales, client conversion, and high-impact revenue-generating activities.

A successful candidate will be a strong developer of relationships and people, enforcer of high standards and driver of event sales. The Level99 Event Sales Administrator has honesty and personal integrity that is above reproach, choosing humility over the need to “be right,” and in all things acts as though he/she/they are the Owner and Operator of the Level99 events business.

Detail confirmed events, including timelines, internal notes, and signage requirements

Build custom floor plans and manage guest layouts in coordination with Sales and Operations

Create, manage, and print event signage and leaderboards

Prepare and distribute CC authorization forms, waivers, and related documentation

Create and maintain event entries in our internal guest portal and Tripleseat Software (TS)

Ensure timely, accurate BEO creation, auditing, and distribution

Coordinate handoffs with Operations leadership (Event AOR Manager, AGM)

Maintain and update master event trackers and calendars

Close out events in Tripleseat and reconcile receipts with Toast

Assist in training Event Captains on administrative processes

Audit referral sources and track referral check-ins for client retention initiatives

Strong organizational and time management skills with keen attention to detail