Head of Human Resources and Operations

Lineate is a US-based international software development company with over two decades of experience.

From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.

We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.

Our expertise falls into three main categories:

• Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
• Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
• Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
• Our goal is not just to build technology, but to build the future operating model for our clients.

• →Leadership & Team Management: Oversee, coach, and mentor HR, recruitment, and administrative teams in Georgia, Armenia and US, driving continuous improvement and devolving responsibilities to empower line managers
• →Global Collaboration: Work closely with the US office and establish strong cross-functional partnerships to support business needs and drive organizational effectiveness
• →Culture & Transformation: Lead the practical implementation of company culture, support change management, and maintain high ethical standards and confidentiality
• →Talent & Innovation Strategy: Drive workforce planning and organizational design. A major focus will be building a dedicated AI/data practice team and establishing an explicit AI/ML team within the production department
• →Partnerships & Learning: Coordinate employee development to successfully achieve data partner certification requirements
• →Full-Cycle HR & Operations: Manage the full employee lifecycle, handle Compensation & Benefits, and oversee the HR budget. You will conduct regular 1-on-1s to proactively address burnout, resolve conflicts, and ensure a seamless experience from onboarding to offboarding
• →Compliance & Risk: Ensure compliance with employment laws across all locations, mitigate HR-related risks, and maintain accurate reporting and audits

• At least 7 years of professional HR experience, with at least 3 years in team management.
• Experience working in international companies and managing cross-cultural teams
• Strong working knowledge of multiple HR disciplines, including compensation practices, performance management, diversity, employee/union relations, and employment laws
• Exceptional leadership, communication, and cross-functional stakeholder management skills.
• High proficiency in both English and Georgian languages
• Education & Background: A Master’s degree in HR, People Management, or a related field. A background in Psychology, or practical experience in psychological practice and coaching is highly desirable. SHRM-CP/SHRM-SCP credentials are also strongly preferred
• Location: Based in Tbilisi, Georgia (Full-time, regular employment; must be open to occasional travel)