Logz2mo ago

Solution Engineer

Israel·Tel AvivFull-Timemid

OtherCustomer Success EngineerSolution Engineer

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Quick Summary

Overview

The Customer Success Engineer is a key member of the sales organization, aligning our observability and agentic AI technologies with the needs of our customers. We are customer-obsessed, work hard, and have a team culture that is entrepreneurial, professional, and fun.

Technical Tools

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The solution engineer is a highly technical, core member of the sales and customer success organization, aligning our cutting-edge observability and agentic AI technologies with our enterprise customers' architectures. We are customer-obsessed, highly technical, and foster a team culture that is entrepreneurial, professional, and fun. In this role, you will act as a trusted technical advisor, owning the long-term architectural relationship and deep-tech integrations for our top-tier enterprise logos.

Technical Communication: Elite customer-facing engineering skills—expert at training engineering teams, whiteboarding complex cloud topologies, resolving technical roadblocks, and translating deep-tech architectures into clear business value.

Language Skills: Exceptional written and verbal professional communication skills in English.

Mindset: Driven, self-starter technical professional with a passion for problem-solving and a desire to constantly push boundaries in AI and observability tech.

Education: BA/BSc degree in computer science, software engineering, or equivalent deep technical experience.