Supervisor - External

Please Note: This position is open to both external, and internal applicants.

About Lush Spa Cardiff
We are a top 10 store in the UK&I for sales, parties and spa profitability.
If you are business focused and have a passion for numbers, we want to work with you to develop those skills.

Building the spa and shop floor party business is an important part of our role and it's a collaborative effort.
We're looking for a  Supervisor who can help us build on our recent successes and support the team in reaching our goals.

We are day makers for our customers and as members of the management team, we want to be day makers for our team too.
Coaching conversations to help staff see their potential, training to develop their knowledge for our products and experiences and leadership they can lean on and approach when they need to are all key to the role.
We are always working towards how we can better the experience of the people in our team, we want your ideas on how we can continue to grow.

Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role
Supervisors play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You’ll have a genuine passion for connecting with customers and a talent for bringing out the best in their team. As a Supervisor, you lead the charge in fostering a positive atmosphere on the shop floor, collaborating seamlessly with your colleagues to achieve shared goals, and cultivating an environment that encourages continuous development within your team.

Beyond just the basics of communication, you'll be the go-to for keeping the info flowing smoothly throughout the store. Team up with your colleagues, the store manager, and neighboring stores, maintaining an open and friendly communication flow that significantly contributes to the team's success on the shop floor.

In your role as a Supervisor, your natural leadership shines through as you handle conversations with finesse, set and manage expectations, and provide unwavering support to your team. Balancing the needs of the business while keeping team morale high is the key to your success in this dynamic and influential position.

Key Information

Hours available: 22 hours per week

Application Deadline: Monday 22nd June

Interview Date:  Monday 29th June

Start Date: Monday 6th July

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.