Accounts Receivable Analyst

CalgaryPermanent Employeemid

Finance & AccountingAccounts Receivable Analyst

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Overview

Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day.

Requirements Summary

Relentless about collecting cash - you follow through and don’t let things stall Naturally curious and improvement-oriented - you look for root causes, not just fixes Customer-focused but firm - you balance relationships with accountability…

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Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

We’re looking for a results-driven Accounts Receivable Analyst who is passionate about collecting cash, reducing DSO, and continuously improving how we manage receivables.

Reporting to the AR Team Lead, this role is responsible for managing collections and account reconciliations across Long View’s North American operations from our Calgary Head Office. You will play a key role in driving cash flow by proactively managing client relationships, resolving issues quickly, and identifying opportunities to improve processes and outcomes.

Own collections performance

Proactively manage a portfolio of accounts to ensure timely collection of all outstanding receivables
Drive reduction in DSO through effective follow-up, prioritization, and escalation
Maintain clear visibility on aging and take action before issues become risks
Resolve and remove barriers to payment

Investigate and resolve customer disputes quickly and professionally
Partner with billing, account managers, and clients to remove roadblocks to payment
Ensure invoices are accurate, understood, and accepted by clients
Execute and maintain strong fundamentals

Reconcile client accounts and resolve discrepancies
Apply payments (EFT, cheque, credit card) and process allocations accurately
Maintain up-to-date and accurate client account information in D365
Provide insight and forecasting

Track and report on collection activity and account status
Deliver accurate cash collection forecasts
Highlight risks, trends, and opportunities to leadership
Drive continuous improvement

Identify root causes of delayed payments and recurring disputes
Recommend and implement process improvements across billing, collections, and client setup
Contribute to automation, standardization, and data quality improvements

5+ years of experience in collections and accounts receivable
Demonstrated success managing collections and improving cash outcomes (DSO, aging, etc.)
Strong reconciliation and problem-solving skills
Ability to build trust and influence both clients and internal stakeholders
Solid Excel skills and experience working in ERP systems (D365 or similar preferred)
Ability to operate effectively in a fast-paced, high-volume environment

Relentless about collecting cash - you follow through and don’t let things stall
Naturally curious and improvement-oriented - you look for root causes, not just fixes
Customer-focused but firm - you balance relationships with accountability
Organized and proactive - you stay ahead of issues, not behind them
Clear communicator - you escalate early and collaborate effectively
Positive, team-oriented, and accountable