Experienced Deli Assistant

To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

To communicate with the customers in and effective and welcoming manner

Ensure products are served to customers in line with Food Hygiene Requirements

Maintain knowledge of current deli products and promotions

Assist customers with queries regarding deli products

Maintain knowledge of current in store sales and promotions

Answer customer queries with regard to the store and its merchandise

To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times

Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager

Maintain a clean and well organised back store area

To receive and check stock in line with company guidelines

Ensure stock is packed in line with company merchandising guidelines

Update shelf edged labels as instructed by the Assistant Store Manager

To rotate stock appropriately minimising waste

To be vigilant at all times to prevent stock loss and waste

To conduct stock takes as instructed by Assistant Store Manager/Store Manager

To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

Check temperatures in the deli area ensuring they are compliant with HACCP regulations

Maintain HACCP records in line with store policies

Monitor Critical Control Points and ensure food is not open to contamination

Comply with relevant controls around all foods including Fresh and Red Meats