Human Resources Coordinator

Step inside W London where the lights are brighter, the beats are louder, and the talent is unapologetically original. Now we’re looking for a Human Resources Administrator / General Manager Assistant who brings the same energy. 

Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.

• Maintain accurate record keeping for all payroll reporting
• Assist HRM with all payroll processing and alignment for audit purposes 
• Key contact for all talent queries new, present and passed. 

Operational Administrative Tasks

• Attend meetings with the General Manager and take accurate notes 
• Work on projects and assignments as issued by the General Manager such as reporting, tracking and data analysis 

This is not an exhaustive list of responsibilities, and additional tasks may be assigned as needed.

• Track, schedule, and champion all training across the hotel
• Monitor compliance and training completion like the superstar you are

• Keep communication open, friendly, and always authentic
• Help leaders navigate performance, development, and policies
• Support investigations, accident reviews, and wellbeing initiatives
• Be that safe space where talent's can talk, ask, laugh, or vent

* Responsible for all leavers, exit interviews, and off boarding / transfers and referencing 
• Embrace the W culture

• Maintain accurate and confidential employee records
• Assist with compliance across GDPR, right‑to‑work, and HR policies
• Support safety training and help communicate property rules
• Work with external partners on claims and reporting

This is not an exhaustive list of responsibilities, and additional tasks may be assigned as needed.

• Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen.
• Monthly Service Charge - Receive a service charge payment each month.
• Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
• Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role.
• Holiday Entitlement - 20 days of holiday excluding public holidays, with enhanced benefits based on length of service. (Pro rata)
• Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply)
• Company Pension Scheme - Plan for your future with our secure and supportive pension offering.
• Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations.
• High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more.
• Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events.
• Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company.
• Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
• Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing.
• Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties.
• Spa Discount - Relax and recharge with 30% off treatments in our Away Spa.

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.

W Hotels are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.