Multi-Property Chief Engineer - Moxy Phu Quoc Hon Thom and Fairfield by Marriott Phu Quoc Hon Thom

The Multi‑Property Director of Operations will oversee operations across two distinct properties and be based at Moxy Phu Quoc Hon Thom.

Moxy Phu Quoc Hon Thom and Fairfield by Marriott Phu Quoc Hon Thom are two upcoming hotels on Hon Thom Island, scheduled to open in Q4 2026. Moxy Phu Quoc Hon Thom features 501 guestrooms with a Moxy bar & restaurant, pool bar, swimming pool, exercise room, and five meeting rooms totaling 307 sqm of event space. Fairfield by Marriott Phu Quoc Hon Thom features 353 guestrooms with a restaurant, pool bar, swimming pool, exercise room, kids club, and two meeting rooms totaling 120 sqm of event space. Hon Thom Island is accessible via the world’s longest over‑sea cable car (approximately 15 minutes) or by speedboat from Phu Quoc main island (approximately 20 minutes). Attractions within walking distance include Sun World Hon Thom Nature Park, Aquatopia Water Park, Exotica Village, and natural beaches with beachfront bars.

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness, efficiency and safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies, standards and procedures.

• Manages department's controllable expenses to achieve or exceed budgeted goals.

• Select and order or purchase new equipment, supplies, and furnishings.

• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.

• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

• Maintains accurate logs and records as required.

• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee's ability to execute departmental and property emergency procedures.

• Reviews employee satisfaction results to identify and address employee problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety standards.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Ensures property policies are administered fairly and consistently.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.