Patient Access Representative - Family Medicine

1.     Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.

2.     Responds promptly, professionally and courteously to all customers’ needs.

3.     Cooperates and communicates effectively with all McLaren Health Care team members.

4.     Contributes to continuous quality improvement efforts.

5.     Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.

Keywords: Receptionist, secretary, office, clerical, front desk

Minimum:

·         High School Diploma or GED

·         Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

·         Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

·         For positions designated as float positions, travel to or between clinics is required

Preferred:

·         Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

·         Certification in medical billing, coding, or equivalent job specific certification

·         Working knowledge of CPT, HCPCS, and ICD-10

• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.