Senior Officer - Operational Risk

MeDirect is a Maltese digital bank, founded in 2004, with over 160,000 clients and operations in Malta and Belgium. We offer a wide range of financial services to both retail and corporate clients, including daily banking, savings and corporate services.

We are always on the lookout for determined and hard-working individuals who are eager to take the next step in their career. At MeDirect, we strive to provide an exceptional employment experience, fostering growth, collaboration, and innovation.

Role Overview:

This position offers the chance to play a key role in strengthening the Bank’s Operational Risk, Third Party Risk, and IT / ICT Risk oversight framework, while working closely with multiple business units and senior stakeholders across the organization.

This is an excellent opportunity for a motivated professional looking to further develop their expertise in risk management within a dynamic banking environment, contribute to important regulatory and governance initiatives, and gain broader exposure to outsourcing, technology risk, and operational resilience topics at a Bank-wide level.

Duties and responsibilities:

• Support the implementation and maintenance of the Bank’s Operational Risk Management Framework
• Facilitate Risk and Control Self-Assessments (RCSA) across business units.
• Monitor operational risk indicators, incidents, and risk trends to identify emerging risks
• Support preparation of risk reports, dashboards, and management information for senior management and risk committees
• Assist in developing and maintaining the Operational Risk Register for Loss / Event data

Third Party Risk Management (TPRM)

• Assist in performing outsourcing risk reviews to evaluate risks associated with outsourcing arrangements and assess service providers’ ability to employ high standard of care in performing the outsourced services
• Liaison with stakeholders (owner units of outsourcing activities) on risk and control matters including ad-hoc projects
• Review and Challenge control monitoring plans, performing monitor activities and analysis of evidence to determine controls are operating effectively
• Monitor vendor performance and third-party incidents that may impact the Bank
  

IT / ICT Risk Oversight

• Support monitoring of IT and ICT risks, system failures, and technology dependencies
• Coordinate IT risk assessments and challenge to identify the gaps
• Work closely with the IT department to ensure alignment with ICT risk management and security frameworks
• Support oversight of ICT third-party service providers and technology risk exposures
• Any other adhoc assign by the line manager

Required knowledge, skills and experience:

• Strong knowledge of Operational Risk Management frameworks
• Understanding of third-party risk management and outsourcing governance
• Knowledge of business continuity and disaster recovery principles
• Familiarity with IT risk and ICT operational resilience concepts.
• Strong analytical and problem-solving skills
• Ability to work collaboratively with cross-functional teams and senior stakeholders
• Excellent communication and report writing skills
• 4–7 years of experience in Operational Risk, IT Risk, Third Party Risk, or Business Continuity within banking or financial services
• Experience with outsourcing risk, ICT risk management, or vendor risk oversight
• Familiarity with EU regulatory frameworks related to operational risk and outsourcing