Senior Manager, Revenue Operations

At Taivo, we’re bringing together the industry’s leading technology solutions to power the businesses behind branded merchandise. Our trusted products—including OrderMyGear, OneSource, Printavo, GraphicsFlow, and Clarity—help distributors, decorators, printers, sign shops, suppliers, and team dealers manage and grow their businesses. By connecting these solutions in one ecosystem, we’re building a better way for the industry to work, grow, and deliver exceptional experiences to their customers.

As the Senior Manager of Revenue Operations, you will lead the daily execution of our B2B SaaS RevOps engine, direct a team of three operations professionals, and establish robust Business-As-Usual (BAU) processes following our system consolidation. Reporting directly to the VP of Revenue Operations & Data, you will serve as the operational backbone of our go-to-market (GTM) strategy—overseeing core rhythms like deal desk, territory assignments, and commission tracking while building scalable intake and documentation frameworks.

• Lead, mentor, and coach a team of 3 RevOps Specialists/Analysts, managing workload allocation and driving career development.
• Oversee day-to-day Deal Desk operations for our sales motion, partnering with Finance, Legal, and Sales leadership to streamline non-standard deal approvals, discounting, and contract terms.
• Design, deploy, and enforce a structured RevOps project intake, ticketing, and prioritization framework to manage cross-functional GTM requests with clear SLAs.
• Author, maintain, and enforce comprehensive operational documentation (SOPs, tech workflows, system architecture maps, and playbooks) to establish go-forward BAU consistency across merged platforms.
• Manage the end-to-end account assignment lifecycle, territory rules of engagement, and quota/commission calculations in partnership with Finance.
• Serve as an operational expert for our consolidated tech stack, ensuring high data hygiene, workflow integration, and tool adoption.

• 5+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations within a B2B SaaS environment.
• 2+ years of direct people management experience with a track record of coaching and developing operations team members.
• Hands-on experience running a Deal Desk, managing account/territory assignment rules, and administering variable compensation/commission structures.
• Deep technical and operational proficiency with Salesforce.
• Direct experience with core GTM tech stack tools, tools similar to HubSpot, Gong, and Chili Piper.
• Proven track record of designing operational frameworks from scratch (intake and prioritization systems) and writing comprehensive process documentation.

• Experience operating in post-merger or post-acquisition environments, specifically around system consolidation, change management, and BAU transition.
• Experience with incentive compensation management (ICM) platforms such as QuotaPath, CaptivateIQ, or Spiff.