Moo4mo ago

Existing Account Specialist

South Africa·Cape TownPerm - Full-timemid

OtherAccount Specialist

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Quick Summary

Overview

The MOO Business Services Sales Team is a high-performing group of 35+ sales professionals dedicated to driving growth and delivering an exceptional client experience.

Technical Tools

OtherAccount Specialist

The MOO Business Services Sales Team is a high-performing group of 35+ sales professionals dedicated to driving growth and delivering an exceptional client experience. We are tasked with two critical objectives:

Acquiring and Onboarding New Business: Targeting and educating prospective clients on MOO's remarkable offering for large and growing enterprises.

Supporting and Growing Existing Accounts: Providing proactive account management and strategic consultation to elevate the experience and maximise the success of our current Business Services partners.

You will be an integral part of a team that provides a seamless client journey, from initial education and thorough onboarding to recurring expert touchpoints, ensuring clients maximise their partnership with MOO.

Mission: You will be the dedicated point of contact, and the voice of MOO for Business Services clients. Your primary responsibility is to deliver exceptional customer service, expertly managing a book of business and executing targeted account expansion to identify revenue opportunities. You will then effectively grow accounts to a level for graduation to our wider Returning Business team.

This is an exciting opportunity in our new South Africa based team for an Associate Account Manager who will support the US & UK based Returning Business teams with high activity. This person must be hardworking, naturally confident and driven, with a dynamic process to work autonomously.

Build relationships with customers to influence an increase in purchase volume, frequency, and product mix through strong discovery, record keeping, recommendation, and presentation skills

Actively identify opportunities for growth and collaboration with accounts in your book of business through development of relationships via contact expansion and your own research on the business

Locate new stakeholders and locations in an organisation with the goal of finding revenue opportunities

Utilise current CRM and sales tools for outreach and document customer interactions in Salesforce

Exceed the 25 daily dials and email activity metrics

Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to existing clients in order to win projects and grow relationships

Accurately forecast your anticipated monthly achievement upward to your manager and at times other leaders in the business

Achieve monthly revenue and retention targets

Engage in weekly coaching sessions and 1:1s with your manager

Be an active member of your sales team and department by being an engaged participant in team meetings and strategy sessions

Note that the hours for this role are 2:30-11:30PM SAST

You’re a highly motivated, self-starter who loves to test and explore new challenges!

Sales experience preferred

Solution-oriented mindset and looking for ways to improve our process in creative ways

You love growing and learning new skills

Professional, friendly, and helpful on the phone and in writing

You are goal-oriented, and like to chase those targets

You prefer busy days with lots of action

Team-player with a positive attitude

Ambiguity and growth is exciting

Ability to manage time effectively in a remote environment

B2B Account Management or outbound experience

Location & Eligibility

Where is the job

Cape Town, South Africa

Hybrid — some on-site time required

Who can apply

Listed under

South Africa

Listing Details

Posted: December 9, 2025
First seen: March 26, 2026
Last seen: April 27, 2026

Posting Health

Days active: 32
Repost count: 0
Trust Level: 33%
Scored at: April 27, 2026

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Apply for this position

Moo

lever

MOO is a leading online print and design company specializing in high-quality business and promotional print products, committed to innovation and sustainability.

Employees

350

Founded

2004

Domain

Jobs

External application · ~5 min on Moo's site

Please let Moo know you found this job on Jobera.