Moonpig19d ago

Head of Supply Chain

London,LondonFixed Term Contractexecutive

OtherManagementSupply ChainData & AISupply Chain Business Intelligence Analyst

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Quick Summary

Overview

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered.

Technical Tools

OtherManagementSupply ChainData & AISupply Chain Business Intelligence Analyst

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

What We Offer

~1 min read

About the Role

~2 min read

We’re looking for an experienced Group Head of Supply Chain (Transformation) to join us on a 12-month interim basis, based in London with travel across the UK and Netherlands.

This is a high-impact leadership role focused on transforming our supply chain into a single, aligned Group function. You’ll simplify how we work, bring teams together, and improve performance across availability, stock, and operational efficiency—ensuring we’re set up for success during key seasonal peaks.

Working closely with the COO and cross-functional teams, you’ll shape the future of supply chain at Moonpig, building a scalable model that supports both current markets and future growth.

• Combine the UK and Netherlands supply chain teams into one Group function with clear roles, responsibilities and consistent ways of working
• Redesign processes, governance and success measures to create a simple, scalable operating model in collaboration with Buying and Operations teams
• Deliver supply chain KPIs across availability, warehouse utilisation, stock cover and peak readiness
• Reduce total stock value by more than 30% through improved forecasting, replenishment and stock control
• Reduce UK pallet volumes by more than 25% to enable exit from third-party storage
• Own supply chain planning and stock optimisation using Slim4 and data-led forecasting
• Lead readiness for key seasonal peaks including Christmas, Valentine’s Day, Mother’s Day and Father’s Day
• Bring New Markets (USA, Australia, Ireland) into the team’s scope, including Slim4 expansion
• Lead and develop UK and NL teams through a period of change
• Coach team leads and assess long-term leadership potential
• Recommend and implement a sustainable future leadership structure
• Support external hiring for a permanent lead if required
• Build capability and accountability across the team

• Proven experience leading supply chain transformation in e-commerce or D2C; relevant retail or FMCG experience also considered.
• Proven track record of reducing inventory and working capital while maintaining product availability
• Strong expertise in forecasting, replenishment, stock optimisation and supplier coordination
• Experience combining teams and embedding consistent ways of working across markets
• Strong experience managing peak trading cycles in seasonal environments
• Ability to coach and develop leaders while shaping future team structures
• Experience implementing supply chain planning tools, ideally Slim4 or similar
• Exposure to international supply chain operations and multi-market environments
• Experience in interim or transformation leadership roles
• Experience reducing warehouse footprint or removing third-party storage