Associate Director-FPA Access Center

The Associate Director is responsible for overseeing staff, operations and resources within a department or division to ensure optimal result and high employee engagement. The Associate Director ensures that the department is run according to institutional policies and any applicable regulatory requirements.

1. Oversees operations within assigned department; uses data and fact-based problem solving techniques to improve processes and outcomes. Ensures that all operations run according to institutional and departmental policies and in accordance with any government or regulatory requirements as applicable.

2. Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures. Communicates values, strategies, and objectives of department or division on a regular basis. Assigns accountabilities, delegates tasks and responsibilities, and plans, monitors and appraises job performance.

3. Develops, maintains and reconciles departmental budget with financial responsibility and oversight for department or division.

4. Plans, develops, and/or maintains departmental standard operating procedures. Regularly reviews policies and procedures and makes changes, or recommends changes to superiors as necessary.

5. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

6. Provide leadership for staff members in the form of ongoing training, performance feedback, goal setting, and problem resolution; cultivate a culture of innovation and creativity in service of better patient care.

7. Other duties as assigned

• Bachelor's degree in public health/administration or business or a related field or equivalent education and experience; Masters (MPA, MPH, MBA or related) is preferred
• 5-7 years of experience in a professional business environment, with health related, project management and supervisory experience preferred