Senior OD and Performance management Specialist

· Operational Duties: o Organizational Development: - Conduct organizational assessments to identify areas for improvement and develop strategies to enhance organizational effectiveness. - Design and implement change management initiatives to support organizational transformation and cultural change. - Facilitate team-building activities, workshops, and interventions to enhance collaboration and communication within teams. - Work with managers and employees to set SMART goals. - Explore different job design models and frameworks to identify solutions for identified issues. - Create clear and concise job descriptions reflecting the new design, including tasks, responsibilities, and required skills and knowledge. - Ensure each team's objectives align with the overall organizational strategy and contribute to achieving the BSC goals. o Design and Implement Performance Management Systems: - Develop and implement performance management frameworks, tools, and processes to set clear performance expectations, monitor progress, and evaluate results. - Collaborate with HR and business leaders to ensure effective performance management practices are embedded throughout the organization. - Provide guidance and training to managers and employees on performance management best practices. - Assess performance metrics, identifying areas of improvement and implementing corrective actions. - Establishing clear performance expectations for each role and creating a system for regular feedback and coaching. - Create BSC objectives and KPIs into performance reviews, ensuring individual and team goals contribute to organizational success. - Analyze performance data and metrics to identify trends and patterns and provide insights to drive performance improvement. o Talent Development: - Coordinate and facilitate learning and development initiatives, including training programs, workshops, and mentoring/coaching. - Support career development and succession planning efforts. · Financial Duties: o Cost Reduction: - Optimizing performance management processes, fostering a culture of continuous improvement, - Analyze historical data and industry trends to create accurate budget forecasts and projections. - Focusing on employee engagement and satisfaction to reduce employees turnover rate. - Analyzing performance data and identifying bottlenecks in workflows to streamline performance. o Cost analysis and reporting: - Evaluate the cost-effectiveness of different OD interventions and programs. - Develop metrics and KPIs to measure the financial impact of performance management programs. o Revnue Generation: - Identifying high-potential employees and creating targeted development programs to developeTalent Pipelines. - Facilitating collaboration, creativity, and innovation within teams for growth. · Team Management Duties: - No duties to be handled. · Customer Satisfaction Duties o Cross-Functional Collaboration: - Identifying potential performance impacts, and providing training and support to overcome resistance. - Conduct joint surveys and assessments to understand employee experience, skills, and engagement, gaining holistic insights for improvement. - Facilitate team building and collaboration activities that improve communication, trust, and performance within teams. o Employee Engagement: - Develop and implement initiatives to enhance employee engagement, satisfaction, and retention. - Conduct employee surveys and analyze data to identify trends, issues, and opportunities for improvement. - Collaborate with HR and management to develop and implement strategies to address employee feedback and improve the employee experience. Requirements · Education: - Bachelor's degree in Human Resources, Organizational Development, Business Administration or any related field. · Years of Experience: - Minimum of 3-5 years of experience in the same position. - Proven experience in organizational development, performance management. · Certificates: - Certified Performance Management Professional (CPHR) is preferred. - Certified Professional in Human Resources – International (PHRI).