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name12h ago
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Director, Business Operations & Strategy

United StatesUnited States·New Yorkexecutive
OtherBusiness Operations
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Quick Summary

Key Responsibilities

Interdisciplinary expertise in Oscar's core priorities and objectives Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence. This involves measuring,

Requirements Summary

10+ years of experience in an operations, business strategy, or project management role 4+ years of experience in a high growth environment Critical thinking,

Technical Tools
OtherBusiness Operations

Hi, we're Oscar. We're hiring a Director, Business Operations and Strategy to join our Business Operations Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the Role

~1 min read

The Director, Business Operations builds the long-term operational roadmap and strategically tackles organizational challenges with rigor and tact. This role is a steward of process and sets a high operational bar with cross-functional stakeholders. You will be a connector of leadership communications across the company, specific to the business process optimization and projects it supports. You will manage the execution of highly visible projects that ensure the success of cross-functional teams across Oscar. Additionally, you'll be a bridge between the People team and the business, partnering on organizational structure and change management to enable continued high-performance and organizational success.

You will report into the SVP, Network and Provider Management.

Responsibilities

~1 min read
  • Interdisciplinary expertise in Oscar's core priorities and objectives
  • Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence. This involves measuring, monitoring, and executing to reduce operational and financial risk. The goal is to ensure efficient, repeatable processes leading to a sound program.
  • Lead large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
  • Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
  • Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives
  • Apply subject matter expertise in methodologies, major terms, and associated operations required for program execution
  • Identify risks and improvement opportunities to develop and implement new programs
  • Maintain pulse on external trends and industry benchmarking to drive iterative solutions that support the evolving business
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements

~1 min read
  • 10+ years of experience in an operations, business strategy, or project management role
  • 4+ years of experience in a high growth environment
  • Critical thinking, evaluating and synthesizing information to action
  • Excellent communication, providing clarity and confidence to key stakeholders
  • Experience leading large-scale cros-functional initiatives

Nice to Have

~1 min read
  • Management consulting experience
  • 4+ years of managing a team
  • Up to 5%

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Location & Eligibility

Where is the job
New York, United States
On-site at the office
Who can apply
US

Listing Details

Posted
June 25, 2026
First seen
June 25, 2026
Last seen
June 26, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
67%
Scored at
June 25, 2026

Signal breakdown

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We’re making a healthier life accessible and affordable for all.

Employees
3k+
Founded
2012
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nameDirector, Business Operations & Strategy