Quick Summary
Overview
The Service Stability Lead owns the end‑to‑end management of high‑severity incidents and underlying problems, ensuring rapid service restoration and permanent resolution of root causes.
Technical Tools
OtherLead
The Service Stability Lead owns the end‑to‑end management of high‑severity incidents and underlying problems, ensuring rapid service restoration and permanent resolution of root causes.
The role combines real‑time incident leadership with proactive and reactive problem management to ensure that:
The role combines real‑time incident leadership with proactive and reactive problem management to ensure that:
- Major Incidents are effectively led, controlled, and communicated
- Root causes are identified, understood, and eliminated
- Trends and risks are proactively identified and mitigated
- Improvements are implemented through to completion via Change Management
The role acts as the operational lead during Major Incidents and the owner of service stability, ensuring incidents are resolved quickly and do not recur.
Location & Eligibility
Where is the job
Cyberjaya, Malaysia
Hybrid — some on-site time required
Who can apply
MY
Listing Details
- First seen
- May 21, 2026
- Last seen
- May 21, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 52%
- Scored at
- May 21, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on nasstar's site
Please let nasstar know you found this job on Jobera.
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