Navapbc17h ago

New

USD 45-55/yr

Quality Analyst 1099

Remotemid

OtherQuality Analyst

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Quick Summary

Overview

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

Key Responsibilities

Lead or support planning, analysis, and execution of QA activities across the Software Development Life Cycle (SDLC). Ensure that teams' work has clear acceptance criteria, developed/agreed on between members of the scrum teams.

Technical Tools

a11yagilementoring

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

The Quality Analyst is responsible for ensuring the accuracy, accessibility, and usability of digital products that support a state program. You will be responsible for executing thorough manual testing of web applications to ensure they meet functional requirements and real-world user needs. You will support complex testing efforts, collaborate across multiple project scrum teams, and may lead small- to mid-scale QA efforts with some guidance from senior staff.

Responsibilities

~1 min read

→Lead or support planning, analysis, and execution of QA activities across the Software Development Life Cycle (SDLC).
→Ensure that teams' work has clear acceptance criteria, developed/agreed on between members of the scrum teams.
→Write, execute, and maintain manual test cases based on user stories, functional specs, and acceptance criteria.
→Execute or interpret regression, performance, and validation testing; track and report defects.
→Validate integrations with backend systems (e.g., eligibility engines, document uploads).
→Perform accessibility testing and ensure compliance with relevant policies.
→Collaborate with product managers, project managers, designers, developers, and test automation engineers to maintain high-quality service delivery.
→Log detailed, actionable bug reports with reproduction steps, screenshots, and expected vs. actual results.

1+ years of experience conducting manual testing of software products
Understanding of QA methodologies including manual, automated, integration, and performance testing
Strong analytical skills in problem solving, test planning, and risk evaluation
Excellent communication skills—written, verbal, and interpersonal
Ability to work independently, multitask, and adjust to changing project needs
Strong documentation and test planning abilities
High level of attention to detail

Experience testing mobile-friendly interfaces
Experience with public sector systems and federal/state benefit programs
Experience with performance testing tools (e.g., LoadRunner) or open-source equivalents
Leadership and mentoring experience in QA teams
Understanding of system architecture, integration points, and business process modeling
Understanding of Agile development processes

What We Offer

~1 min read

Compensation

$45—$55 USD

Requirements

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All roles at Nava require the following:

Legal authorization to work in the United States

Ability to meet any other requirements for government contracts for which candidates are hired

Work authorization that doesn’t require visa sponsorship, now or in the future

May be subject to a government background check or security clearance, depending on the contract

What We Offer

~2 min read

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs

Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost

Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge

Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO

Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus

Parental leave — paid time off for new parents, plus weekly meals delivered to your home

Wellness program — full platform offering physical, mental, & emotional health resources & support tools

Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program

Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest

401(k) match — Nava matches 4% of your salary to support your retirement savings plan

Flexible work — remote-first environment with flexibility built around your schedule and responsibilities

Home office setup — company laptop & setup assistance provided via Staples for remote work needs

Utility support — monthly reimbursement to help offset eligible home office utility expenses

Learning opportunities — internal training programs and resources to help grow your professional skills

Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs

Referral bonus — get rewarded when you refer great people who join the Nava team

Commuter benefits — pre-tax commuter programs to support in-office travel when applicable

Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.

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Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.