Behavioral Health Technician Supervisor

USA·Fergus Fallsmid

OtherBehavioral Health Technician

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Quick Summary

Overview

Description Summary: Join a Team That Changes Lives—Including Yours! Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders,

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OtherBehavioral Health Technician

Description

Responsibilities

~3 min read

→Responsible to maintain coverage for all open shifts
→Weekly 1:1 meetings with Development Director
→Review time cards and approve time bi-weekly (Monday)
→Attend weekly meetings with all other supervisors and Development Director
→Conduct monthly Behavioral Health Technician meetings as a group, along with the Development Director
→Promote consistency at all times
→Follow the on-call procedure for site
→Audit all daily checklists
→Audit kitchen for Department of Health standards
→Taking ownership when problem solving
→Follow chain of command
→Notify the Development Director when any corrective action is needed within 24 hours of incident
→All corrective action needed to be completed and presented within 72 hours of incident
→Ensure Development Director is involved in all Disciplinary Action meetings
→Complete monthly rounding and keep on file
→Have on-call phone once per month
→Email Development Director maintenance requests within 24 hours if non-emergency
→Check kitchen every morning for cleanliness
→Conduct/coordinate fire drills once per month
→Follow up daily to ensure that the client UA’s are completed
→Show recognition on a weekly basis through email and include the Development Director
→Send weekly emails to the Development Director about hiring needs
→Train and develop new hires
→Maintain an up-to-date knowledge of program philosophy and policies and procedures, Rule 45G requirements, house operations, including client rights and confidentiality
→Complete and assist counselor with intake/admission procedures, orientation of new clients and coworkers
→Encourage clients to achieve their goals by functioning as a positive role model
→Participate in client recreational activities with a positive attitude
→Serve as a resource for clients through knowledge of services and opportunities in the community
→Administer client medications and document accordingly
→Documentation of client information in the communication’s log and completion of other forms
→Clearly understand the program mission and how this work integrates with and advances the goals of the program
→Use sound decision making skills, exhibiting good judgment and realistic understanding of issues
→Objectively document client-related topics in client files and communication logs
→Be diplomatic and exhibit sensitivity toward other staff and client’s feelings, needs, values and opinions
→Have a willingness to seek assistance in making decisions
→Continuously seek out to improve by suggesting solution to operational struggles through soliciting input form co-workers including treatment director
→Respond constructively to feedback with an open mind
→Interact, communicate and collaborate with team members to support the mission of NBH
→Demonstrate behavior that shows employee is striving to maintain a positive environment by role modeling appropriate language and using respectful social skills
→Participate in staff meetings
→Maintain current knowledge of facility/house and client activities
→Plan work tasks to coincide with programming requirements
→Set priorities in monitoring clients, completing rounds, documentation of pertinent information and completion of other assignments
→Available, in a friendly, respectful, dignified manner to clients for questions and other assistance
→Handle multiple tasks simultaneously
→Is highly dependable and can be counted on to work independently, having the ability to work with little direction

Requirements

→High school diploma or GED
→Successfully complete a background study
→Must know and understand the implications of 245G, sections 245A.65, 626.557, and 626.5572, and Chapter 260E.
→Must understand and follow NBH's Drug and Alcohol Policy
→Must be eighteen years old
→CPR and First Aid certified or willing to participate in courses provided by NBH
→Must have a valid Minnesota driver’s license and acceptable driving record
→Proficient working knowledge of Microsoft Office and internet research
→Physical ability to perform the responsibilities of the position which include, bending, stopping, sitting, walking and lifting at least 30 pounds