Project Program Management Advisor

Senior Project / Program Manager – 12+ Years Experience About the Role The Senior Project / Program Manager will lead complex, multi‑stream initiatives across technology, operations, and transformation domains. This role requires a seasoned leader who can drive end‑to‑end delivery, manage cross‑functional teams, and ensure strategic alignment with business goals. The ideal candidate brings strong governance discipline, exceptional communication skills, and a proven track record of delivering high‑impact programs in dynamic environments. Key Responsibilities Program & Project Leadership * Lead planning, execution, monitoring, and delivery of large‑scale projects and multi‑phase programs. * Define program scope, objectives, timelines, and success metrics in alignment with business strategy. * Manage interdependencies, risks, and constraints across multiple workstreams. * Ensure delivery excellence through structured governance, reporting, and stakeholder alignment. Stakeholder & Communication Management * Engage with senior leadership, business owners, and technical teams to ensure clarity and alignment. * Facilitate steering committee meetings, executive updates, and cross‑functional workshops. * Build strong relationships across global teams to drive collaboration and decision‑making. Financial & Resource Management * Develop and manage program budgets, forecasts, and financial reporting. * Optimize resource allocation across teams and vendors to ensure efficient delivery. * Track ROI, benefits realization, and long‑term value creation. Process, Governance & Quality Assurance * Establish and maintain PMO standards, frameworks, and best practices. * Implement risk management, change control, and issue‑resolution processes. * Drive continuous improvement through retrospectives, lessons learned, and process optimization. Technology & Transformation Delivery * Oversee delivery of technology‑driven initiatives including cloud migrations, automation programs, AI‑enabled solutions, and enterprise platform rollouts. * Collaborate with engineering, product, and operations teams to ensure seamless execution. * Support adoption of Agile, hybrid, or traditional delivery methodologies based on project needs. Required Skills & Experience * 12+ years of experience managing complex projects and programs in technology, operations, or transformation environments. * Strong command of project management methodologies (Agile, Waterfall, Hybrid). * Proven ability to manage cross‑functional teams, vendors, and global stakeholders. * Experience with enterprise tools such as Jira, MS Project, Confluence, Azure DevOps, or similar. * Excellent communication, negotiation, and leadership skills. * Strong analytical mindset with the ability to solve problems and make data‑driven decisions. Preferred Qualifications * Certifications: PMP, PgMP, PRINCE2, Agile/Scrum Master, SAFe, or equivalent. * Experience delivering cloud, automation, or AI‑driven transformation programs. * Exposure to budgeting, portfolio management, and enterprise PMO environments. * Background in BPO, IT services, product engineering, or digital transformation. What You Bring * A strategic mindset with the ability to translate business goals into actionable delivery plans. * A calm, structured approach to managing ambiguity, complexity, and high‑stakes initiatives. * A passion for driving outcomes, enabling teams, and delivering measurable business value. * The confidence to influence senior stakeholders and lead programs with clarity and purpose.