Systems Engineering Specialist Advisor

Req ID: 375952 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Engineering Specialist Advisor to join our team in GDL, Jalisco (MX-JAL), Mexico (MX). The Oracle Fusion Cloud Financials Consultant is responsible for delivering functional support, system enhancements, and continuous improvement services across Oracle Fusion Cloud Finance modules as part of a 3-year managed services engagement. This role serves as a trusted day-to-day partner to Finance and IT stakeholders, ensuring system stability, process efficiency, SLA adherence, and alignment with evolving business requirements throughout the full engagement term. DAY-TO-DAY JOB DUTIES • Provide ongoing functional support and troubleshooting across Oracle Fusion Cloud Financials modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM), Expenses, and Subledger Accounting (SLA). • Manage and resolve support tickets within agreed SLAs; conduct root cause analysis on recurring issues and implement permanent corrective actions. • Assess, design, and deliver system enhancements and configuration changes as business requirements evolve over the engagement lifecycle. • Support month-end, quarter-end, and year-end close activities; proactively monitor and resolve period-close issues to minimise Finance downtime. • Lead Oracle quarterly update assessments: evaluate functional impact, coordinate regression testing, and oversee deployment into Production. • Maintain and update configuration workbooks, functional design documents, runbooks, and knowledge base articles to ensure current and accurate documentation. • Manage change requests using ITIL-aligned processes; liaise with technical teams on customisations, workflow updates, and third-party integrations. • Build and sustain strong client relationships; lead regular service review meetings and produce SLA performance reports. • Identify and drive continuous improvement initiatives to optimise Finance processes and increase adoption of Oracle Fusion Financials capabilities. • Support user access reviews, security provisioning requests, and periodic compliance activities in coordination with the Security Administrator. BASIC QUALIFICATIONS • 4 or more years of Oracle Fusion Cloud Financials functional experience, including post-go-live support, AMS (Application Management Services), or managed services delivery. • Hands-on expertise across two or more Fusion Financials modules: GL, AP, AR, Fixed Assets, Cash Management, or Expenses. • Experience with Subledger Accounting (SLA) rule management, journal source configuration, and period-close accounting processes. • Proven ability to manage and resolve functional incidents within ITSM frameworks such as ServiceNow, Jira, or equivalent ticketing tools. • Working knowledge of ITIL service management principles: incident, problem, change, and release management. • Experience supporting Oracle quarterly update cycles including impact assessment, regression testing, and production deployment coordination. • Proficiency with Oracle Fusion reporting tools: OTBI, Financial Reporting Studio (FRS), and Oracle Smart View. • Strong understanding of period close, multi-currency revaluation, intercompany accounting, and financial controls. • Excellent communication and stakeholder management skills; able to engage confidently with Finance, Accounting, and IT contacts at all levels. • Self-motivated and able to independently manage multiple priorities with minimal supervision across a long-term engagement. • Proficient in Microsoft Office (Word, Excel, PowerPoint). • Business-level fluency in English and Spanish (written and spoken) is required; this role supports bilingual Finance and IT stakeholders across English- and Spanish-speaking client environments. • Travel: No regular travel required. May require work from home with reliable internet, phone, and distraction-free workspace. • Degree: Undergraduate degree in Finance, Accounting, Information Systems, or equivalent combination of education and experience. NICE TO HAVE • Oracle Fusion Cloud Financials certification (GL, AP, AR, or related module) preferred. • Oracle Fusion Accounting Hub (FAH) / Accounting Hub Cloud experience is a strong plus: source system onboarding, event class and event type setup, journal rule sets, mapping sets, and account derivation rules. • Oracle EPM Cloud knowledge (FCCS, PBCS, ARCS, or EDM) for financial close, consolidation, and planning integration is advantageous. • ITIL Foundation certification preferred. • Familiarity with FBDI, REST APIs, and BI Publisher for bulk data operations, reporting automation, and integrations. • Oracle EBS Finance background (GL, AP, AR, FA) and EBS-to-Fusion Cloud migration experience is a plus. • CPA, CMA, ACCA, or equivalent professional accounting qualification is advantageous. • Graduate degree in Finance, Accounting, Information Systems, or related field preferred. • Working knowledge of Portuguese (written and/or spoken) is a plus, particularly for engagements with Brazilian or Lusophone client stakeholders. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. 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