Pre-Service Rep- Shreveport

Shreveport - North Louisiana Region - Louisianamid

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Overview

Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate,

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What We Offer

~4 min read

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required – High School diploma or equivalent

Preferred – Associates Degree or Bachelor Degree

Work Experience

Required – 1 year related experience inf related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking and/or customer service related job

Preferred – Experience with of EPIC

Knowledge Skills and Abilities (KSAs)

✓Must have computer skills and dexterity required for data entry and retrieval of patient information.

✓Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

✓Must be proficient with Windows-style applications, keyboard, and various software packages specific to role.

✓Strong interpersonal skills.

✓Ability to multi-task.

✓Ability to perform effectively in a fast paced ever changing environment.

✓Ability to remain calm and professional in high pressure/stressful situations regarding patient financial and medical conversations.

✓Reliable transportation to travel to other facilities to fill in as needed.

✓Prepares, validates and completes all steps necessary to clear new cases for pre-scheduled services. This includes, but is not limited, to validating and gathering insurance and demographic information.

✓Interacts with insurance companies via, website, phone, or fax to verify benefits, obtain authorizations, identify insurance guidelines, and facilitate communication.

✓Gathers information to verify benefits and benefits eligibility by s utilizing the EPIC system.

✓Completes and obtains all necessary authorizations for the service(s) to be performed. Works with the clinical providers , on- site case management team, as well as LPN/RN or Nurse Auditor in the Pre-Service department.

✓Performs Pre-Service collection estimation functions and communicates patient liability.

✓Provides point –of – service information and logistics to ensure an exceptional patient experience.

✓Other related duties as required.

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.