Account Supervisor, Ogilvy Health

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Guided by this vision, Ogilvy Health, part of WPP, combines borderless creativity, scientific precision and cultural fluency to build healthcare’s most influential movements. We drive measurable impact and category-defining growth for brands ready to shape what’s next. Our approach is powered by fearless creativity that dares to be different, sparks emotional connections, and inspires action, ensuring cultural resonance. Scientific precision translates complex data into stories that resonate, while our impact-obsessed mindset focuses on delivering real-world outcomes.

For more information on us, visit OgilvyHealth.com, or follow Ogilvy Health on LinkedIn, Instagram, Facebook, X, and Threads.

The Account Supervisor at Ogilvy Health is a pivotal day-to-day leader and primary client partner, demonstrating mastery over the tactical development and flawless implementation of healthcare marketing campaigns. This role ensures executional excellence and the successful delivery of creative output that consistently supports brand and customer objectives. While primarily focused on operational success, this position offers the opportunity to move beyond daily project management tasks and into strategic brand management, contributing significantly to overarching brand direction. The Account Supervisor is instrumental in achieving client goals through robust internal and external partnerships, and will have future opportunities to develop and mentor junior account team members.

• Serve as the primary client contact for all executional details, demonstrating strong ownership of the brand's operational success and accountability for tactical output.
• Own planning for and implementation of client tactics, ensuring flawless execution from brief to launch.
• Develop tactical briefs ensuring meticulous accuracy and alignment with client objectives and agency capabilities.
• Proactively identify and implement improvements to existing executions and workflows, leveraging innovation like AI to enhance efficiency.
• Guide creative teams to develop high-quality, strategically sound, and error-free output.

• Cultivate and maintain robust client relationships across multiple brands/clients, serving as the primary liaison for day-to-day account activities and tactical needs.
• Translate client needs and market insights into actionable tactics, ensuring clear communication between agency and client.
• Ensure continuous, timely communication with clients regarding job status, project progress, and any operational updates.
• Champion the creative product with creative partners and clients, advocating for the work and its alignment with brand objectives.

• Contribute to broader brand strategy discussions, bringing valuable insights from your executional expertise, day to day client interactions, and market observations.
• Demonstrate strong judgment in decision-making, knowing when to act independently and when to escalate.
• Foster a collaborative team environment, contributing to process improvements and supporting overall team success.
• Partner with internal Project Management and Business Management to ensure fiscal responsibility and oversight of client budget (estimates, scopes, invoicing) and internal forecasting.

• 5 years of progressive account services experience within a healthcare communications/advertising agency.
• Previous experience managing pharma/healthcare HCP & Consumer/Patient promotional marketing and advertising campaigns and tactics.
• Expertise in the development and implementation of digital tactics including social media.

• Exceptional client communication and independent relationship management skills, with the maturity to handle senior-level client contact.
• Demonstrated ability to make sound decisions independently and manage multiple projects across multiple clients effectively.
• Superior attention to detail and proactive problem-solving capabilities in a fast-paced environment.
• Strong analytical skills for converting insights into actionable plans.
• Knowledge of all agency functional areas; including strategic planning, creative, project management, production, and medical direction/strategy, analytics/performance data
• Collaborative, positive, enthusiastic, and responsive.

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

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