Sr. Director of AMER Sales Strategy and Operations

• →Regional Sales Strategy & Execution
• →Partner closely with AMER sales leadership to develop and refine the sales strategy for the region, ensuring alignment with global goals.
• →Conduct in-depth analysis of the AMER region to identify growth opportunities, market trends, and competitive positioning to inform sales strategy.
• →Own the annual planning process for the AMER sales teams including organizational structure and headcount planning, territories, and quotas across all AMER sales teams. 
• →Sales Operations & Process Improvement
• →Own and operationalize all AMER Sales Cadences, ensuring cross functional teams are appropriately represented, including QBRs, Forecasting, Pipeline Generation Reviews, Pipeline Velocity Reviews, and Large Deal Reviews / Win Labs. 
• →Oversee and optimize the day-to-day sales operations within AMER, ensuring the implementation of efficient processes and systems across the region.
• →Standardize and streamline sales processes for the AMER region while ensuring alignment with global sales methodologies and best practices.
• →Data-Driven Insights & Reporting
• →Leverage analytics to provide actionable insights on sales performance, pipeline health, and forecasting within the AMER region.
• →Develop and present regular performance reports to AMER leadership, including KPIs, sales pipeline trends, and revenue forecasts, while making recommendations for continuous improvement.
• →Monitor regional sales data and metrics to ensure targets are being met, and proactively identify areas for operational improvements.
• →Cross-Functional Collaboration
• →Work closely with the other cross functional teams such as SDR/BDR, Partner Sales, and marketing to ensure regional alignment on key operational cadences, select initiatives, product launches, and campaigns.
• →Partner with the Finance team to drive accurate sales forecasting and assist in budgeting processes for the AMER region.
• →Collaborate with HR and recruiting teams to develop talent strategies, supporting sales team growth, retention, and skills development within AMER.
• →Leadership & Regional Team Development
• →Lead, mentor, and inspire the AMER Sales Strategy & Operations team, fostering a culture of collaboration, performance, and continuous improvement. 
• →Develop a high-performing team by providing guidance, coaching, and professional development opportunities to ensure team success.
• →Act as a key advocate for the AMER region within the broader global sales and operations teams, ensuring the unique needs of the region are understood and addressed.

• 10+ years of experience in sales operations, strategy, or related functions, with significant exposure to the AMER market across all segments and a proven track record in driving regional sales growth.
• Experience in the technology or SaaS industry, with a deep understanding of the AMER region’s market dynamics, customer needs, and business culture.
• Strong expertise in sales processes, CRM systems (Salesforce preferred), and sales performance analytics.
• Experience working with large datasets and making data-backed recommendations. Experience working with Tableau is preferred. 
• Ability to think strategically, while also being hands-on and detail-oriented in operational execution.
• Proficiency in data analytics and the ability to derive actionable insights from complex data sets.
• Excellent communication, collaboration, and interpersonal skills, with the ability to influence senior leadership and drive cross-functional alignment.
• Leadership experience in managing teams, with a focus on fostering development and driving results and experience in second-line leadership roles. 
• Willingness to work in our San Francisco office at least three days per week and travel to other locations as needed.

• Supporting Your Well-Being 
• Driving Social Impact 
• Developing Talent and Fostering Connection + Community

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