Design Director, Trading

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

• Define and own the design strategy and the user experience vision for onshore trading products, ensuring alignment with business objectives and measurable outcomes.
• Influence inflection points in product strategy, ensuring design reduces risk and accelerates successful outcomes.
• Partner with Product, Engineering, Data Science, Compliance, and regional teams to create evidence-backed recommendations that resonate with executives.
• Communicate design direction through compelling narratives that drive alignment and action at senior levels.

• Establish and maintain exceptional craft standards across the design organization, with systematic approaches to visual design, interaction design, and design systems.
• Lead design thinking methods at the executive level—facilitating workshops, sprints, and strategic framing sessions that translate ambiguous problems into actionable design direction.
• Own end-to-end user journeys (web and mobile) from problem definition through post-launch iteration, with clear accountability for experience quality.
• Simplify complex financial and trading concepts into intuitive experiences that serve users across the expertise spectrum.

• Build, develop, and advance a high-performing design team with strong craft capability, strategic thinking, and operational excellence.
• Establish career paths, design culture, and mentorship structures that attract and retain exceptional talent.
• Elevate design literacy and customer-centric decision-making across product and engineering partners.

• Leverage behavioral data, user research, and market insights to validate design decisions and measure outcomes.
• Translate design work into clear decisions, opportunity sizing, and prioritization that deliver measurable product and business improvement.
• Establish design-driven KPIs and accountability for adoption, engagement, conversion, and retention metrics

• 12+ years of product design experience, including 5+ years in design leadership with direct team management.
• Proven ability to turn customer insight and design strategy into measurable business outcomes—improved adoption, engagement, conversion, retention, or revenue growth.
• Demonstrated experience influencing roadmap trade-offs, investment decisions, and product performance metrics.
• Track record of delivering against aggressive timelines in regulated financial services environments.

• Deep experience designing for financial products—trading platforms, investment tools, or fintech applications serving both retail and sophisticated users.
• Demonstrated fluency in investment strategy concepts: portfolio construction, risk management, order types, market dynamics.
• Experience designing for algorithmic, automated, or AI-powered product capabilities.
• Understanding of regulatory constraints and compliance requirements in financial services (US market experience strongly preferred).

• Exceptional visual and interaction design sensibility with a portfolio demonstrating systematic design decision-making and sophisticated execution.
• Mastery of design thinking facilitation—ability to lead workshops, design sprints, and strategic framing sessions with executive stakeholders.
• Expertise translating complex financial products into intuitive, accessible experiences without sacrificing power-user capability.
• Strong command of design systems thinking and scalable design infrastructure.

• Proven ability to hire, mentor, and retain top design talent while fostering a culture of craft excellence and accountability.
• Exceptional executive communication, strategic framing, and the ability to advocate for design decisions persuasively.
• Success working across global teams, multiple time zones, and culturally diverse audiences.
• Ability to operate in dynamic, fast-moving environments with clarity and composure.