Regional Client Services Manager (West)

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

We're looking for a people-first leader with a track record in multi-site customer service or operations. Someone who can walk into a branch, build trust fast, & drive performance without losing sight of the people behind it.

• →5+ years of customer service, call center, logistics, distribution, or operational leadership experience
• →Previous supervisory or people management experience
• →Proven ability to lead, coach & develop teams across multiple locations
• →Strong communication & conflict resolution skills
• →Experience working within multi-site operational environments
• →SAP or ERP system experience
• →Comfortable with regional travel

• Bachelor's degree preferred: Business, Supply Chain, Operations, Communications, or related
• Experience in architectural hardware, glass & glazing, or building materials
• Background supporting customer service transformation or continuous improvement initiatives
• Familiarity with 8x8 or similar customer interaction platform
• Bilingual or multilingual a plus in our diverse branch environments

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

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