Field Account Executive - Los Angeles, CA

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

• →Develop and execute a sales plan to drive revenue growth and expand customer and market share in your territory.
• →Achieve or exceed individual closed-won quota consistently while maintaining a robust pipeline equating to [3-4x] of expected throughput.
• →Engage in proactive prospecting and field sales activities to identify and close new business opportunities.
• →Serve as the primary point of contact for customer needs, providing exceptional service and resolving escalations.
• →Collaborate with Sales Leads and cross-functional teams to drive account-based marketing campaigns and lead-nurturing initiatives.
• →Build and maintain long-term relationships with customers, understanding their challenges and positioning solutions to meet their needs.
• →Provide qualitative and quantitative updates on pipeline health and pacing to quota during weekly sales calls.
• →Deliver effective presentations, solution proposals, and negotiations tailored to customer needs, ensuring seamless hand-offs to onboarding/success teams post-sale.
• →Collect and relay customer feedback to inform Product Marketing and improve offerings.

• Curiosity - an insatiable appetite to understand customers’ challenges; a lifelong learner
• Hustler - analytical, data-driven, trend identifier 
• Adaptability - you’re highly flexible and responsive to changing external conditions
• Leader - empathetic, clear communication, community builder 
• Communicator - creative, innovative, strategic
• Bachelor’s degree in a business-related discipline (marketing, sales, finance, economics)
• 1 - 3+ years of experience (preferably 1+ years as a front-line field sales)
• Excellent communication, interpersonal, and organizational skills
• Strong writing, strategic thinking, and planning skills
• Extremely ambitious, hard working and self motivated
• Results and detail-oriented
• Ability to adapt, learn and operate with a growth mindset
• Highly creative and tries to solve problems in new and innovative ways
• Executive presence 
• Proficiency in Google Suite (docs, slides, sheets)

• Proficiency in Salesforce, SalesLoft, or similar CRM / sales engagement tools

This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.