Senior System Administrator, AI Productivity (6-month Fixed Term)

New York · Remote - San FranciscoRemotesenior

Data ScienceOtherIT & AdministrationHead of ProductSystem Administrator Ai Productivity

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Quick Summary

Key Responsibilities

Manage Access & Provisioning: Own the intake and triage for user access requests across approved AI tools (employees + contractors). Execute provisioning and deprovisioning via Google Groups,

Requirements Summary

Create and maintain "how to get access" pages, FAQs, and internal documentation. Publish periodic status updates on access volume and pilot participation.

Technical Tools

Data ScienceOtherIT & AdministrationHead of ProductSystem Administrator Ai Productivity

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for an Senior System Administrator, AI Productivity to join our AI Productivity team. In this role, you will serve as a force-multiplier for our AI initiatives, ensuring that our ecosystem of AI tools (including ChatGPT Enterprise, Glean, Gemini, and various pilots) is operationally ready, governed, and scalable.

You will own the "day-2 operations" of our AI productivity stack—handling access provisioning, license governance, integrations, and pilot enablement. By professionalizing these workflows, you will reduce operational risk and improve time-to-value for teams across Oura adopting new AI technologies. Please note: This is a 6-month fixed term role.

This is a remote US role with a slight preference for candidates based in San Francisco or NYC. We have offices in San Francisco, San Diego, and Los Angeles for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.

Responsibilities

~1 min read

→Manage Access & Provisioning: Own the intake and triage for user access requests across approved AI tools (employees + contractors). Execute provisioning and deprovisioning via Google Groups, vendor admin consoles, and SCIM where available.
→Drive Pilot Operations: Stand up "ready-to-run" pilot kits, including onboarding instructions, Slack channel setup, and support escalation paths. Maintain a central roster of active pilots and participants.
→Coordinate Integrations: Work with Workplace Technology and vendors to ensure SSO/SCIM readiness and configure app integrations (e.g., connecting AI tools to Slack, Jira, Figma).
→Oversee Governance & Hygiene: Maintain a least-privilege admin model and ensure tooling processes align with policy requirements (e.g., training completion gating). Perform regular seat utilization reviews and license reclamation for capacity-constrained tools.
→Lead Enablement & Support: Create and maintain "how to get access" pages, FAQs, and internal documentation. Publish periodic status updates on access volume and pilot participation.

Requirements

~1 min read

We would love to consider you for this role if you have:

System Administration Experience: Proven experience managing SaaS tool administration, including user provisioning/deprovisioning, role-based access control (RBAC), and license management (experience with Google Workspace admin or similar platforms is a plus).
Operational Excellence: Strong organizational skills with the ability to create and maintain clear Standard Operating Procedures (SOPs), onboarding guides, and documentation.
Technical Familiarity: Understanding of SSO, SCIM, and API integrations (e.g., connecting apps to Slack/Jira) and the ability to troubleshoot basic access and configuration issues.
Communication Skills: Ability to coordinate effectively between technical teams (Security, Workplace Tech) and business users, translating technical requirements into clear instructions.
Adaptability: Experience working in a fast-paced environment with a rapidly evolving tool stack; prior exposure to AI tools (like ChatGPT, Glean, or similar) is a strong plus.