Principal Product Manager, Conversation Intelligence

United States·SeattleFull-Timelead

Product ManagementProduct Manager

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Quick Summary

Overview

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence,

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About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

Outreach is seeking a Principal Product Manager with a proven track record for bringing products to market with high customer impact to drive product momentum and revenue growth at a global scale in the B2B SaaS arena. This role will be responsible for our Kaia platform roadmap and defining a strategy for streamlining Rep workflows.

Outreach Kaia gives sales reps all the tools they need to confidently run sales meetings through access to just-in-time content, insights about buyers and real-time analytics about conversation dynamics. Sales reps are able to spend more time helping buyers, and less time taking notes and updating records through Kaia meeting summaries and follow up. Sales Leaders have full deal transparency and all the information they need to coach their reps with AI driven insights and analytics.

Work with internal & external customers and stakeholders to unlock opportunities for Kaia experience

Collaborate closely with Data Science to drive and scale Agentic AI initiatives

Work with research, design, and engineering partners to build differentiated experiences

Partner with marketing and GTM teams to rollout the features in a timely and impactful manner

Leverage data to deeply understand user needs, drive prioritization, and measure product success

Strong technical aptitude; deeply familiar with modern application development and guided by a data-centric mindset. Past experience with ML/GenAI is a strong plus

High intellectual horse-power, deeply analytical, high EQ, curious, and process oriented. Knows the art (user love) and science (metrics- based growth) of product management.

Strong people skills; can hype up a team to rally behind a common product mission

Experience managing broad set of dependencies across multiple squads and communicating with stakeholders effectively while staying focused on priorities under pressure with resource constraints

Has launched products and understands that GA is not the final destination, but where the journey with users at large starts). Has worked with GTM teams to position, message, enable, roll out, and train teams on product offerings.