Branch Operations Manager

Culligan of Belleville is actively seeking a dedicated and experienced General Manager/Branch Operations Manager to join our team! If you're a seasoned leader looking for a career-defining opportunity, we invite you to consider this pivotal role at our Belleville, IL dealership.

As the General Manager, you will oversee all facets of the business, including operational functions, sales growth, and financial outcomes. Maintaining the renowned Culligan customer service standard is paramount. Packard Culligan Water is a renowned leader in commercial and residential water treatment and filtration systems, known for providing the highest quality drinking water solutions to our local customers.

Culligan of Belleville operates as part of the Packard Culligan franchise group, a family-owned and operated enterprise with nearly 80 years of industry expertise. In Belleville, you will join a team dedicated to expanding our customer base and driving business growth.

Role Summary:

As the General Manager, you will:

• Lead by example in demonstrating our values: Caring About Relationships, Accountability, and Open-Mindedness
• Cultivate a collaborative culture across departments, actively promoting our commitment to exceeding customer expectations.
• Drive sales and service results with overall P&L accountability.
• Facilitate dealership growth through a net gain in units and services, key revenue, and total revenue.
• Provide strategic overviews to executive management about the territory, personnel opportunities, growth prospects, and forecasting.
• Expand our customer base by hiring and developing talented sales staff.
• Uphold a positive Culligan image by maintaining strong community connections.
• Enhance customer satisfaction and retention through efficient route and service initiatives.
• Ensure a robust fleet focused on best practices, safety, and efficiency.
• Cultivate a successful work environment that fosters positive morale, productivity, and employee development.
• Implement a hands-on management strategy dedicated to developing employees in every role while maintaining appropriate staffing levels and workload distribution.

Culligan offers:

• A competitive base salary with high incentive potential.
• Corporate support in various domains, including human resources, accounting, compliance, and operations strategy.
• An annual company-wide meeting focused on initiatives, training, development, and recognition.
• A comprehensive benefits package with $0 deductible medical insurance. Dental, vision, employer-paid short-term disability/life insurance, a wellness program, a 401K plan with a generous match, and paid time/holidays off.

Qualifications:

The ideal candidate will have:

• 10+ years of management experience, Nice to have: 5+ years in the water conditioning industry.
• A Bachelor’s degree or equivalent experience.
• Experience in managing and creating business plans within a for-profit organization.
• A strong track record of successful employee management and development.
• Strong technological skills, including proficiency in various finance and business-related software systems.

Please note that this is a local, in-office management role, and the candidate must either near Belleville or be willing to relocate to the surrounding area.