DC Manager

Victoria, Richmond, VIC - Head Officemid

OtherManager

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Quick Summary

Overview

FOREVER US Step into the world of Forever New, where fashion meets confidence and every moment is designed to make it her moment. From our Melbourne beginnings 20 years ago to more than 450 stores globally, Forever New continues to evolve - creating beautiful, feminine fashion underpinned by…

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Step into the world of Forever New, where fashion meets confidence and every moment is designed to make it her moment. From our Melbourne beginnings 20 years ago to more than 450 stores globally, Forever New continues to evolve - creating beautiful, feminine fashion underpinned by strong commercial thinking and global sourcing expertise.

What We Offer

~1 min read

✓Enjoy a generous 40% employee discount, including periodic family & friends offers

✓Coffee lover? Indulge in daily subsidised coffee and lunch at the café downstairs

✓Celebrate loyalty and life moments with birthday and loyalty leave

✓Gain recruitment referral incentives for bringing exceptional talent into the team

✓Take part in wellbeing and sustainability initiatives, supporting both you and the planet

✓Grow with continuous learning and development programs

✓Be recognised for your contributions through awards and recognition programs

✓Enjoy subsidised car parking and a vibrant Richmond head office location

✓Gain exposure to a global business operating across 5 continents

We are seeking an experienced Distribution Centre Manager to lead our in‑house, two‑brand DC operation supporting stores, ecommerce and wholesale partners across Australia and internationally.

In this role, you will lead the day‑to‑day performance of our Distribution Centre, ensuring stock is received, stored and dispatched safely, accurately, on time and within budget. This is a hands‑on leadership role, balancing operational excellence on the floor with strategic oversight, people leadership and continuous improvement.

Lead end‑to‑end DC operations: inbound, storage, replenishment, pick/pack, dispatch and returns
Manage outbound transport, carrier relationships and service levels to stores, ecommerce and wholesale partners
Own inventory integrity, stock accuracy and systems (WMS/ERP), including stocktakes and cycle counts
Lead, coach and develop DC Supervisors, Team Leaders and team members to drive engagement and performance
Establish, track and improve operational KPIs across service, productivity, safety, quality and cost
Control DC operating costs including labour, freight, consumables and invoice approvals
Oversee WHS, compliance, facilities, security and contractor management (non‑negotiable)
Support budgeting, reporting and peak trade planning, including DC clearance sales events

Requirements

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Proven experience managing a high‑volume Distribution Centre or warehouse operation, ideally within fashion or retail
Strong working knowledge of inventory control, pick/pack, dispatch and reverse logistics
A confident people leader with experience managing large teams, rosters and performance
Commercially minded with strong analytical and problem‑solving capability
Comfortable working hands‑on in a fast‑paced environment and leading through peak periods
Highly systems‑literate (WMS, ERP, RF scanning, Excel)
WHS‑driven, detail‑focused and solutions‑oriented

Whether we’re managing collections, mentoring colleagues, or making key buying decisions, these values are at the heart of everything we do:

Think Customer
Respect for All
Keep it Simple
Take Responsibility
Act with Pace

If you’re excited to contribute to a growing global brand and play a meaningful role in our success, we’d love to hear from you. Join us as we continue to build on our 20‑year legacy and shape the future of Forever New.

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