eCommerce Administrator

Richmondmid

OtherAdministrator

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Quick Summary

Overview

FOREVER US Forever New is Australia's fastest-growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we’ve built a passionate community of fashion-lovers, designers, innovators and creatives who have taken us from Melbourne to the…

Key Responsibilities

Provide administrative and operational support to the eCommerce team and global teams. Support with online product mapping, categorisation, tagging, and regional configurations across global sites Action with guidance product uploads and enrichment,…

Technical Tools

excelecommerceproject-management

Forever New is Australia's fastest-growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we’ve built a passionate community of fashion-lovers, designers, innovators and creatives who have taken us from Melbourne to the world.

We’re a team that thrives on creativity, collaboration and doing whatever it takes to put a smile on her face. We design for the modern woman on the move – and just like her, we’re always evolving.

What We Offer

~1 min read

✓A generous 40% employee discount (plus regular discounts for family and friends)

✓Daily subsidised coffee and lunch from our in-house café

✓Loyalty and birthday leave to celebrate the moments that matter

✓Recruitment referral incentives to help us find great people

✓Wellbeing and sustainability programs to support you and the planet

✓Ongoing learning and development opportunities

✓Service awards and recognition initiatives

✓Subsidised car parking for a smooth commute

✓A vibrant head office in Richmond – Melbourne’s creative hub

✓The chance to be part of a truly global brand, spanning 5 continents

The eCommerce Administrator is responsible for providing support with the day-to-day operations, product management and trading execution across global eCommerce sites.

This role actions with guidance product enrichment ensuring all products are accurately mapped and enrich onsite. This role will also support daily eCommerce tasks and offer support primarily to the Merchandising manager but also wider eCommerce team on adhoc tasks

You will work cross-functionally with eComm, Digital Marketing, Production, Brand, IT, Customer Service and international teams to ensure sites are commercially aligned, operationally sound and optimised for performance.

Responsibilities

~2 min read

→Provide administrative and operational support to the eCommerce team and global teams.
→Support with online product mapping, categorisation, tagging, and regional configurations across global sites
→Action with guidance product uploads and enrichment, ensuring accurate PDP content, SEO metadata, and trade readiness
→Support online merchandising to drive visibility, conversion, and alignment with trade priorities
→Support wider eComm team with daily site and functionality checks / Monitor daily site performance and flag customer experience or functionality issue
→Assist with reporting on site performance, promotions, and product launches
→Provide cross-functional and ad hoc support across eCommerce and omni-channel initiative

THE SKILLS AND EXPERIENCE YOU OFFER US

You will bring strong organisational, analytical and project management skills, along with experience in eCommerce or digital trading. You thrive in a fast-paced retail environment, work collaboratively across teams, and consistently deliver accurate, high-quality results

→Experience in eCommerce, online trading, or digital product management
→Strong data management and administrative skills, including excel
→High attention to detail and accuracy
→Solid understanding of fashion, brand, and product-based environments
→Strong organisational skills with the ability to prioritise and meet deadlines
→Commercial acumen and business judgement
→Analytical mindset with problem-solving ability
→Excellent communication and relationship-building skills
→Ability to multitask and work effectively under pressure
→Proactive, adaptable, and results-driven attitude

Whether we’re building our next range, partnering with stores or trading a season, these five values guide everything we do:

Think Customer
Respect for All
Keep it Simple
Take Responsibility
Act with Pace

Join Forever New and shape your future in fashion with a team that values your growth, supports your development and celebrates your wins. Apply now to make this your moment.

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