Senior Technical Program Manager

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows.

Are you a skilled program leader who thrives in dynamic environments and excels at delivering large-scale, cross-functional initiatives? Join us as a Senior Technical Program Manager, where you’ll play a pivotal role in leading high-impact programs that align with our strategic goals. As a Sr. TPM, you’ll drive the successful execution of complex programs, partnering closely with engineering, product, and business teams. You’ll ensure alignment across stakeholders, anticipate and mitigate risks, and deliver consistent results across multiple teams. You will help shape execution strategies, improve delivery practices, and influence outcomes through strong program leadership.
This role is ideal for someone who brings strong organizational skills, operational rigor, and the ability to lead through influence while managing ambiguity and change.

• Technical Acumen: Strong understanding of SaaS platforms, cloud infrastructure, or WebOps environments. Able to bridge technical and business perspectives and collaborate effectively with engineering and technical leaders.
• Program Leadership: Demonstrated success in leading large, strategic programs across multiple teams. Skilled in program planning, cross-functional coordination, and aligning execution with business objectives.
• Execution & Delivery: Proficient in managing complex workstreams, identifying and resolving blockers, and ensuring on-time, high-quality delivery. Able to navigate competing priorities and adjust plans as needed.
• Stakeholder Management: Effective at communicating with senior stakeholders, keeping them informed of progress, risks, and decisions. Comfortable escalating and aligning across functions.
• Process Improvement: Experience implementing best practices, streamlining execution frameworks, and adopting tools that increase delivery effectiveness and transparency.
• Mentorship & Collaboration: Willing and able to mentor junior TPMs and project managers. Contributes to a culture of accountability, clarity, and continuous improvement across teams.
• Analytical Thinking: Leverages data and program metrics to monitor progress, identify issues early, and support decision-making.

• Experience & Ownership: 7+ years of technical program management experience, delivering high-impact, cross-functional programs in SaaS, cloud, or WebOps environments, with experience leading security or compliance programs.
• Program Execution: Proven ability to independently manage large programs end-to-end, from planning through delivery, across multiple stakeholders and technical domains.
• Project Management Mastery: Deep knowledge of project management methodologies (Agile, Scrum, Waterfall) and hands-on experience with tools like JIRA, Asana, or equivalent.
• Cross-Functional Coordination: Effective at driving alignment across teams without direct authority and resolving cross-functional challenges with diplomacy and clarity.
• Organizational Impact: Experience leading change management, scaling processes, and introducing operational improvements to accelerate delivery.
• Executive Communication: Comfortable providing clear updates, risks, and recommendations to senior leaders; able to tailor messaging for technical and non-technical audiences.
• Global Collaboration: Experience working across distributed teams and time zones, ensuring coordination and communication remain strong throughout execution.