Pre-Sales Solution Engineer (EU)

About Parsec

Parsec Automation, LLC is a global leader in manufacturing operations management software. Recognized by Gartner, IDC, and numerous industry awards, Parsec’s flagship MES platform, TrakSYS™, powers efficiency, quality, and compliance improvements at over 11,000 plants across 140+ countries. Manufacturers such as Johnson & Johnson, Merck, Toyota, Procter & Gamble, Hershey, Siemens, and DuPont rely on TrakSYS to manage complex operations with clarity and precision.

Parsec is backed by BVP Forge, part of the $20B Bessemer platform, known for supporting category-defining companies such as LinkedIn, Procore, Shopify, and Toast.

• →Partner closely with sales representatives to manage the discovery and qualification process, identifying customer needs and designing solutions using TrakSYS that align with their business goals.
• →Work alongside the sales team throughout the sales cycle to identify opportunities and qualify leads.

• Prepare and deliver high-quality product demonstrations tailored to the unique needs of each client.
• Showcase how TrakSYS integrates across the four key manufacturing technology layers: Machine, PLC, SCADA, and ERP.

• Analyze customer manufacturing processes and challenges, such as production efficiency, quality control, inventory management, and maintenance.
• Design detailed TrakSYS solutions that integrate seamlessly into their existing systems and provide end-to-end visibility and control.

• Lead the development of PoCs to validate TrakSYS's feasibility and effectiveness.
• Build custom demo environments using your technical expertise in SQL and C# to simulate real-world scenarios and meet specific customer requirements.

• Work with product management and engineering teams to communicate customer feedback, ensuring continuous product improvement.
• Assist in shaping the future direction of the TrakSYS platform by sharing insights from your engagements.

• Act as the trusted technical advisor for key stakeholders throughout the sales and implementation process.
• Build strong, long-term relationships that drive customer success and product adoption.

• Strong experience with Manufacturing Execution Systems (MES) and a deep understanding of the technology layers that support manufacturing, including PLC, SCADA, and ERP systems.
• Proficiency in SQL and experience building complex queries to support demos and PoCs.
• Proficiency in C# or another object-oriented programming language for customizing solutions and integrations.

• Experience in a Sales Engineer, Solutions Engineer, or Pre-Sales Engineer role, ideally within a manufacturing or industrial software environment.
• Proven track record of working collaboratively with sales teams to manage customer discovery, qualify opportunities, and successfully close deals.

• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong analytical and problem-solving skills, with a focus on designing scalable and effective solutions that align with customer needs.

• Familiarity with common manufacturing challenges, such as production optimization, quality management, inventory control, and equipment maintenance.

Preferred Qualifications

• Hands-on experience with TrakSYS or similar MES platforms.
• Knowledge of modern manufacturing technologies, including cloud integration, digital transformation trends, and Industry 4.0 practices.

• The role requires approximately 40-60% travel, primarily across Europe, with occasional travel to the United States.