Portfolio Administrator Assistant

Location: Cape Town | Work Type: Office Based | Job ID: J107158 About our client: With an impressive track record dating back over 80 years, our client manages a diverse portfolio of residential, industrial and commercial properties. Founded on the principles of trust, quality and value, you will be joining a company known for their professionalism and expertise surrounding the dynamic property industry. What you will be doing: Handle all tenant queries, correspondence, complaints, and coordinate move-in/move-out processes. Draft, coordinate, load, and update all lease agreements, renewals, amendments, addendum's, warnings, and notices on the MRI system. Ensure accurate records are maintained, track tenancy/vacancy schedules, and ensure FICA compliance for all tenants. Assist with rental escalations, follow-ups on arrears, and general collection support. Assist the Portfolio Manager with general oversight, organize filing, and update the MRI system. Liaise and coordinate with external sub-contractors. Handle parking tracking, enquiries, and general administration. Assist with secretarial duties, switchboard cover, and preparing refreshments when needed. What our client is looking for: Exceptional attention to detail and accuracy is required. Excellent written and verbal English communication skills are essential. Must possess strong interpersonal skills for professional engagement with stakeholders (tenants, contractors, colleagues). A proactive, positive, and hands-on approach is necessary, with a willingness to support the team. Ability to work effectively in a structured, deadline-driven environment. Must be a strong team player. High level of computer literacy is essential, with an eagerness to adopt new technology. Prior experience in property management administration and/or familiarity with the MRI system is advantageous. For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers Requirements Portfolio Administrator, Property management, Cape Town, Lease agreements, Tenant administration, MRI system, FICA, Rental arrears, Attention to detail, Interpersonal skills, Deadline-driven