Payments Operations Lead

We built the financial system we always thought should exist: zero fees, zero friction, just your money, faster. Blockchain automates receivables and payables, cuts time-to-cash, and turns every transaction into revenue instead of cost.

The current system takes a cut from the people who build, create, and grow — and calls it the cost of doing business. We don't buy that. Every fee we eliminate compounds into growth. We're here to decentralize finance and hand the power back to the businesses driving the real economy — extended further through Paystand.org's work to democratize finance through Bitcoin and blockchain.

We don't wait for permission or for the industry to catch up — we build the future of finance ourselves, on-chain, in the open. Small moves now, monumental results later.

We're not looking for people who want a job in fintech. We're looking for people who want to build what comes after it. Paystand is where you help lead a financial revolution instead of just reading about one. We stand on change. Come stand with us.

As part of the Paystand ecosystem, Yaydoo helps businesses streamline financial operations through automation and digital payments. This role will play a key part in supporting and scaling Yaydoo operations within Paystand’s growing organization.

The Payments Operations Lead will own the execution, hardening, and scaling of Yaydoo’s payments operation. The product is already live and processing real volume; this role is about turning a launched capability into a reliable, repeatable, and growing payments business.

Day one, this person will focus on Yaydoo. As the operation matures, the role is expected to expand into broader LATAM payments initiatives and selected Paystand business units. The path is from focused ownership to regional and multi-BU leadership, earned through strong execution, operational rigor, and business impact.

This is a hands-on, cross-functional role working closely with product, engineering, compliance, finance, treasury, CX, and the Yaydoo business team. The Payments Lead will be accountable for improving transaction performance, customer activation, operational quality, internal controls, and unit economics.

Over time, this role may grow into building and leading a payments operations function as Paystand expands its regional footprint.

• Run the day-to-day operation of the Yaydoo payments platform, monitoring transaction activity, surfacing anomalies, and resolving issues before they affect customers.
• Drive payment volume growth by removing friction from onboarding, activation, implementation, and operational handoffs.
• Track and improve key performance metrics, including throughput, success rates, settlement timing, exceptions, reconciliation quality, and operational cost.
• Refine business rules, payment workflows, exception handling, reconciliation processes, and operating playbooks.
• Partner with sales, implementation, support, and customer-facing teams to activate new Yaydoo customers and partners.

• Work closely with product and engineering to identify operational pain points, prioritize infrastructure improvements, and validate releases against live payment flows.
• Partner with compliance, treasury, finance, and CX to ensure payment operations scale safely and do not become a bottleneck to growth.
• Translate operational data and frontline learnings into clear recommendations for roadmap, process, and leadership decisions.
• Lead cross-functional initiatives without relying on formal authority.

• Maintain strong documentation, reporting, controls, and auditability across Yaydoo payment flows.
• Identify operational risks, gaps, and tradeoffs, then present clear recommendations to leadership.
• Build repeatable processes that can later be applied across additional markets, payment methods, or business units.

• Extend proven Yaydoo payments playbooks into selected Paystand business units as the platform matures.
• Support LATAM expansion by adapting operating models to local market needs, regulatory considerations, payment-method coverage, partner integrations, and customer onboarding requirements.
• Help define the future team structure, workflows, and operating model needed to scale payments operations regionally.

• 5+ years of experience in fintech, banking, payment operations, treasury operations, or payment infrastructure roles.
• Bilingual Requirement: candidates must speak and communicate effectively in English and Spanish.
• Experience scaling payment operations after launch, including volume ramp, operational hardening, exception reduction, and unit-economic improvement.
• Strong understanding of payment flows, business rules, reconciliations, settlement, transaction monitoring, and operational controls.
• Proven ability to work cross-functionally with product, engineering, compliance, finance, treasury, CX, and commercial teams.
• Strong project management skills and comfort operating in ambiguous, fast-moving environments.
• Full professional fluency in English and Spanish, written and verbal.
• Exposure to LATAM payments, regional expansion, or multi-market payment operations is a strong plus.
• Bonus: experience with blockchain, decentralized payments, B2B SaaS payments, or high-growth fintech environments.

• Yaydoo payments operations are reliable, documented, and increasingly scalable.
• Payment volume grows without sacrificing control quality or customer experience.
• Exceptions, delays, and manual workarounds are reduced over time.
• Product and engineering teams receive clear, data-backed operational input.
• Leadership has trusted reporting on payments performance, risks, and expansion readiness.
• The role becomes a foundation for broader LATAM and multi-BU payments ownership.