CARE MANAGER, CHILDREN'S HEALTH HOME SERVICES

Hourly Pay Range: $23.25-$26.92

Shift: Monday-Friday 8:30AM-4:00PM

Assures the provision of high-quality, person-centered service that is in accordance with agency, Health Home, and the NYS Department of Health standards.  Assist families advance the physical and emotional health care status of children eligible for Health Home service. Care Managers work with children, families and service providers to create a comprehensive Plan of Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan. Care Managers document progress and arrange for transition from health homes to other levels of service following changes in eligibility if applicable.

• →Document all case activity, including outreach, consent development and assessment, plan development, client progress and transition arrangements.
• →Administer CANS-NY, updating when required.
• →Develop a comprehensive, family-driven youth-guided Plan of Care.
• →Inventory and coordinate existing services relevant to the Plan of Care/IFSP, identifying and securing additional services as appropriate.
• →Convene and conduct meetings to review progress, update Plans of Care, and confirm continuing client eligibility.
• →Provide education to families and members concerning the nature and desired effect of services, along with information concerning conditions being treated.
• →Assist families and members in the acquisition and maintenance of public benefits e.g., financial, educational, social, and community services.
• →Provide Health Home services for children with low, medium and/or high acuity needs following face-to-face and service provision standards for applicable acuity level.
• →Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate.
• →Participate in mandatory and professional training.
• →Participate in supervision.
• →Safely transport members to and from appointments if necessary.
• →Comply with all agency policies and procedures.
• →Other duties as assigned.

This job has no supervisory responsibilities.

• Bachelor of Science/Arts degree with 2 years relevant experience, OR
• License as a Registered Nurse with 2 years relevant experience, OR
• Master’s Degree with 1-year relevant experience
• Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services.
• Experience coordinating and participating in team settings.
• NYS Driver’s License that meets agency policy.
• Ability to transport people receiving services in a personal vehicle which meets agency requirements. Proof of valid vehicle insurance is required.
• Solid writing and verbal communication.
• Work effectively and knowledgeably across a broad spectrum of cultural, ethnic, and racial communities.
• Ability to work in an effective and focused manner when self-directed and beyond immediate oversight.
• Ability to deliver family-driven, youth-guided services.