Front Desk Part Time

Mn-White Bear Lake-mid

OtherFront Desk

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Key Responsibilities

Deep cleaning 1 hour (minimum): Continued Training Full Shift: see Essential Duties and Responsibilities Essential Behavior

Requirements Summary

communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.

Technical Tools

OtherFront Desk

Benefits:

Job Summary

Responsible for new member sales and a positive member experience

Essential Duties and Responsibilities

Greet/meet potential members, providing a great customer experience
Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
Help maintain the neatness/cleanliness of the club

Shift Expectations (4 8 hour shifts)

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.