Sr. Client Account Manager, CPG

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Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

As a Sr. Client Account Manager, you will play a pivotal role in driving business results for Pinterest's largest strategic advertisers. Your expertise throughout the funnel tactics will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We're looking for a Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You'll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform.

• →Plan, execute, upsell, and optimize data-driven upper-funnel awareness ad campaigns for CPG brands in collaboration with internal teams. 
• →Build and maintain strategic partnerships with brand marketing leads, media agencies, and shopper marketing teams to embed Pinterest's awareness solutions into CPG clients' annual brand planning cycles.
• →Ensure accurate implementation of CPG clients' first-party CRM and shopper data segments, coordinating cross-functionally to power precise audience targeting across new product launches and brand awareness campaigns.
• →Optimize media campaigns and audience targeting strategies by refining broad and interest-based audiences to maximize reach and frequency for CPG brands.
• →Deliver weekly campaign performance reports, translating brand lift, reach, and share-of-voice metrics into clear narratives that demonstrate Pinterest's upper-funnel impact to CPG brand and media teams.
  Advise CPG clients on Pinterest's ad products, targeting, bidding, and measurement strategies. 
• →Provide exceptional client service through communication, issue resolution, and seamless execution.
• →Simplify complex processes, upsell and pitch strategic solutions, and continuously improve campaigns.

• Proven experience managing and growing client accounts with data-driven strategies.
• Strong knowledge of advertising best practices and technical media measurement.
• Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections.
• Ability to build and execute full-funnel sales strategies, driving adoption and conversions.
• Excellent at managing multiple campaigns, tasks, and timelines simultaneously.
• Outstanding verbal and written communication skills with a proactive, problem-solving mindset.
• Familiarity with upper-funnel measurement methodologies such as brand lift studies, reach and frequency reporting, sales lift studies, MMM, and share of voice.
• Experience partnering with CPG brands or their agency counterparts on brand awareness, reach, or upper-funnel media strategies, with a strong understanding of how consumer packaged goods companies plan and buy media.
• Demonstrates curiosity and a willingness to explore AI tools to improve day-to-day productivity, including campaign setup, performance reporting, client communications, and research. Leverages AI to work more efficiently, whether it's streamlining optimizations, preparing for client meetings, or surfacing insights from campaign data, while maintaining attention to detail and a high bar for accuracy.
• Bachelor’s degree in Business, Sales, or related field, or equivalent experience.

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our Chicago office.

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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