Ppro11d ago

Business Optimization Manager - Payments

São Paulo,Sao PauloPermanent - full timemid

OtherBusiness

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Quick Summary

Requirements Summary

Strong data analysis and reporting capabilities.

Technical Tools

OtherBusiness

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

The Business Optimization Manager will be responsible for maximizing payment success across global markets by improving authorization and conversion rates through strategic partner engagement, data-driven decision-making, and continuous optimization of the payment ecosystem.

This role is critical in ensuring that transactions flow seamlessly between merchants, acquirers, issuers, and card schemes - removing friction, reducing declines, and unlocking revenue. By combining deep payments expertise with analytics and cross-functional collaboration, the role directly impacts customer experience and business performance at scale.

Partnership Management: Oversee partnerships across different stakeholders in the payment ecosystem. You will own local relationships, and build out a formula for successful interaction with partners. This involves regular communication and collaboration with acquirers to ensure smooth transaction processing, staying updated on card schemes' policies to facilitate seamless card payment acceptance, fostering relationships with issuers, and developing partnerships with Local Payment Methods (LPMs) to optimize payment acceptance in specific regions by understanding local market dynamics..

Performance Analytics: Analyze and review performance data (declines, conversion rates) for each partner. Collaborating with internal stakeholders such as product, customer support, and technical teams to address underlying factors, implementing strategies to optimize transaction approval processes, and leveraging insights from A/B testing and partnerships with acquirers to improve authorization rates.

Cross-Functional collaboration: Collaborate with Product, Risk management, Partnerships, and other teams to launch performance enhancing products and features.

Experience: 4+ years in payments, fintech, or e-commerce. Proven experience working with payment partners (acquirers, issuers, or schemes)

Education: Bachelor’s degree in Finance, Engineering, Computer Science, or a related field, MBA or advanced degree preferred

Payments Expertise: Strong understanding of the payment processing lifecycle. Knowledge of card scheme rules and compliance requirements

Analytics & Technical Skills: Strong data analysis and reporting capabilities. Experience deriving insights from large datasets and performance metric with strong ability to translate technical concepts into business impact

Communication & Stakeholder Management: Ability to manage multiple stakeholders across regions and functions. Strong communication and influencing skills.

Languages: Fluent English and Portuguese required. Spanish strongly preferred.