Group Account Supervisor - Market Access Marketing

Client Management:

• Assume primary lead for the client upon client acceptance of proposal
• Maintain and manage business opportunities with existing clients
• Development of client agendas and slide presentations
• Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
• Review and forward status/contact reports to client after each client contact
• Develop project briefs and scope of work for clients and internal team members.

Project Management:

• Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded
• Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
• Collaborate with internal team on overall project plan, objectives, milestones, and deliverables

Leadership:

• Function as internal team leader ensuring all members of the team work together smoothly and effectively
• Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels. Depending on size of team, potential for management and supervision of colleagues.
• Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable.
• Must be able to execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact report

Business Development:

• Work with Client Services leadership and Strategy to help identify market opportunities that will further client business
• Identify opportunities for organic growth within assigned accounts 

Finance:

• Develop proposals, budgets, and reconciliations
• Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured (Traffic, Production, Creative, Clinical/Copy, Meeting Services, etc)
• Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs
• Provide periodic budget status updates and communication with client

Additional Accountabilities/Responsibilities:

• Adheres to PhRMA, FDA, OIG and ACCME guidelines
• Demonstrate ownership and accountability for all agency procedures and workflow
• Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required
• Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control
• Contribute original ideas for tactical planning within assigned accounts

Education:

• Bachelor’s degree in marketing, advertising, communications, or related subject

Work Experience:

• At least 3 years in an Account role within a pharmaceutical/medical communications company.
• Daily client facing experience and Medical, legal, regulatory review experience is required

Skills:

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to travel 10-15% depending on clients’ needs. (In Chicago, the current travel is limited to the Chicago suburban area.)

Competencies: Leadership, results-oriented, detail-oriented, customer focused, flexibility, forward thinking, and relationship building

#LI-REMOTE