Staff Site Reliability Engineer

Denver · Chicago · Chicagolead

EngineeringDevOps & Infrastructure

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Quick Summary

Overview

About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers.

Technical Tools

EngineeringDevOps & Infrastructure

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

We are seeking a Staff Site Reliability engineer to join our Platform Engineering team. In this role you will lead improving Prove’s overall reliability posture through collaboration with other engineering teams and their leaders, setting and enforcing standards (observability, IaC, continuous integration and deployments, and reducing toil by developing systems and deploying automation. This role serves as a key link between our team and Product, Compliance, and Information Security.

Responsibilities

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Staff SREs at Prove are responsible for driving maximum uptime for existing and developing products. Implementing, automating, and developing infrastructure and applications are methods to these outcomes. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their relevant experience.

Guide infrastructure system design and application architecture within Platform Engineering and across engineering teams
Develop and implement infrastructure-as-code standards using tools like Terraform and/or OpenTofu
Act as a strong technical partner with our engineering teams
Champion observability with product owners and engineering teams

Improve new and existing systems by increasing reliability, performance, and scalability
Automate routine operational tasks to reduce toil and improve efficiency
Ensure infrastructure security compliance and implement least-privilege access controls
Enhance existing CI/CD pipelines and feedback loops for maximum reliability
Enable auto-scaling infrastructure based on custom metrics for applications and critical observability infrastructure

Participate in a 24/7 on-call rotation
Conduct thorough post-incident reviews and implement preventative measures
Use observability data to perform root cause analysis and identify system improvements

Requirements

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8+ years of experience in Site Reliability Engineering, Platform Engineering, or equivalent experience

Software Engineering roles with a strong infrastructure, operations, and/or production engineering aspect also qualify.

4+ years of experience in technical project leadership
Deep understanding of cloud platforms, preferably AWS
Expert knowledge of observability platforms and practices (OpenTelemetry, Prometheus, Grafana, Jaeger, ELK stack)
Strong experience with Kubernetes and container orchestration
Deep familiarity with service mesh technologies
Experience with infrastructure-as-code tools (Terraform, Spacelift, OpenTofu)
Skilled proficiency in at least one programming language (Java, Go, Python)
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Requirements

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Experience with distributed systems and microservice architectures
Experience working in a high compliance environment
Hand-on experience instrumenting code with OpenTelemetry
Application development experience

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The anticipated salary range for this role is $175,000 - $185,000 plus variable commission / company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.