Ministry Growth Partner, Nurture

The Ministry Growth Partner exists to help churches maximize the value they receive from their partnership with Pushpay.

This role owns the commercial growth strategy across an assigned portfolio of existing customers, partnering closely with Customer Success, Strategic Sales, Marketing, Product, and Executive Leadership to identify opportunities that help ministries accomplish more through technology.

Unlike a traditional Account Manager, the Ministry Growth Partner is not responsible for renewals or support. Instead, they serve as a long-term strategic advisor—guiding churches through platform adoption, identifying future ministry initiatives, and introducing additional Pushpay solutions when they create meaningful value.

Success in this role is measured by Net Revenue Retention (NRR) and expansion revenue. This is an individual-contributer, quota carrying position designed for a commercial builder who excels at consultative closing with an established customer base.

Pushpay has invested significantly in expanding our platform through Nurture, Giving, ChurchStaq and ChMS. Many of our customers have only begun their journey with Pushpay Giving. 

The Ministry Growth Partner exists to help churches discover additional ways our platform can support their mission while building deeper, long-term partnerships that strengthen both customer outcomes and Pushpay's growth.

This role is foundational to our strategy of becoming the most trusted technology partner serving the Church.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

• Manage the commercial growth strategy across an assigned territory of existing customers.
• Develop territory plans that identify customer priorities, whitespace opportunities, executive relationships, and long-term expansion strategies.
• Build and maintain a healthy expansion pipeline that contributes to overall territory revenue growth.

• Lead consultative discovery conversations focused on ministry objectives rather than product sales.
• Identify opportunities for customers to expand their use of Pushpay solutions, beginning with Nurture and expanding to ChurchStaq, Resi, and future platform capabilities.
• Guide customers through platform roadmap conversations that align future initiatives with Pushpay's evolving product strategy.
• Proactively identify, build, and progress high-intent expansion opportunities through the sales funnel to meet quarterly and annual revenue targets.

• Work closely with Customer Success Managers to identify expansion opportunities while ensuring customers continue to realize value from their existing investment.
• Partner with Account Executives on Enterprise and Strategic accounts through coordinated account planning and executive engagement.
• Support territory planning alongside Sales, Marketing, Product, and Executive Leadership.

• Serve as one of Pushpay's sources of customer insight.
• Identify recurring customer themes, emerging ministry needs, competitive trends, and platform opportunities.
• Partner with Product and Leadership to ensure customer feedback informs roadmap priorities and future investments.

• Develop trusted relationships with Executive Pastors, Lead Pastors, Operations Leaders, Finance Leaders, and ministry stakeholders.
• Become a long-term strategic advisor who understands both the customer's ministry objectives and Pushpay's platform vision.

• Maintain accurate forecasting, pipeline management, territory planning, and CRM hygiene.
• Develop repeatable account plans and proactively identify future growth opportunities.
• Operate with discipline around forecasting, inspection, and execution.

What Success Looks Like

Within the First 6 Months

• Establish trusted relationships across assigned territory.
• Build a healthy expansion pipeline.
• Launch Nurture growth motions.
• Partner effectively with Customer Success and Sales.
• Develop strategic account plans for priority customers.

Within the First 12 Months

• Consistently achieve expansion TMNR targets.
• Improve Net Revenue Retention across assigned territory.
• Increase product adoption and attach rates.
• Become a trusted strategic advisor to church leaders.
• Deliver meaningful customer insights that influence Product strategy.

• 2 to 4 years in a quota-carrying SaaS sales role (account management, business development, or expansion sales).
• Ministry experience—as a pastor, executive pastor, operations leader, ministry staff member, or volunteer at a large church—is highly valued but not required.
• Proven success managing complex customer relationships.
• Experience leading consultative discovery and executive conversations.
• Strong territory management and forecasting discipline.
• Experience working with churches, nonprofits, or mission-driven organizations is highly preferred.
• Documented track record of meeting or exceeding revenue quotas (ARR/MRR expansion, cross-sell)
• Experience managing full expansion sales cycles - from discovery and value-mapping to proposal, negotiation, and closing.

We are looking for someone who is:

• Customer obsessed.
• Ministry minded.
• Consultative rather than transactional.
• Highly collaborative.
• Operationally disciplined.
• Coachable and growth oriented.
• Comfortable navigating ambiguity.
• Accountable for results.
• Multi-threaded deal driver.
• Passionate about helping churches thrive.

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us.

**Applications will be taken on an ongoing basis

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