ETIC, Human Capital Senior Associate

PwC opened a new Technology & Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the
globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to
Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing
Managed Services capabilities.
The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery
to help shape and form this new venture.

Supports clients across the full human capital transformation agenda — from redesigning HC operating models and deploying AI-powered HC technologies, to building talent pipelines and embedding learning & development cultures that drive strategic outcomes across employee life cycle.

You will work alongside a multidisciplinary team of advisors, delivering high-impact projects across various sector clients across middle east countries. This role is well suited to an individual who thrives in a fast-paced environment, brings genuine HC subject matter expertise, and is motivated by helping organizations build future-ready people functions.

Prepare and present client-ready deliverables end-to-end including research, planning, rollout, diagnostic reports, strategic frameworks, implementation roadmaps, and executive presentations. Manage discrete workstreams within large-scale client engagements, ensuring quality, timeliness, and adherence to firm methodologies and risk management requirements.

Contribute to internal knowledge management by developing thought assets and reusable toolkits.

Apply process re-engineering methodologies (e.g. Lean, Six Sigma) to map, assess, and redesign HC processes to eliminate waste, reduce cycle times, and improve employee experience. Contribute to HC Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Key Performance Indicators (KPIs) across HR functions, establishing governance mechanisms to monitor and enforce compliance.

 Supporting Human Capital reporting, including engagement metrics, recognition usage, turnover, performance trends, Human Capital dashboards and KPIs.  Work cross-functionally to gather data, identify insights and influence decision‑making. Ensure high-quality, accurate, and timely reporting for clients, senior leadership and governance committees.

Conduct Training Needs Analyses (TNAs) and learning gap assessments using a range of methodologies (surveys, focus groups, performance data analysis, 360 feedback review) to prioritize capability investments. Develop L&D annual learning plans, including selection of modalities (e-learning, blended, coaching, mentoring, action learning sets) and measurement frameworks (Kirkpatrick, ROI methodology). Support in designing and implementing performance management, competency frameworks; occupational, behavioral, and leadership, aligned to organizational strategy and national agenda workforce requirements across countries.

Optimize talent acquisition frameworks, and operating models for client organizations, including employer branding, sourcing channel strategy, and candidate experience design. Develop structured recruitment processes — from job description development through to competency-based interview frameworks, assessment center design, and offer management protocols.

• Strong understanding of HC transformation, employee life cycle process optimization, and HR service delivery models.
• Knowledge of talent assessment tools, methodologies, and competency frameworks.
• Solid skills in preparing HR dashboards, tracking key metrics, and interpreting data.
• Strong understanding of performance management processes and talent development concepts.
• Ability to analyze data and prepare dashboards, reports, and insights.
• Understanding of Middle East Labor Laws and HR compliance considerations.
• Strong documentation management, coordination, process‑navigation skills and stakeholder‑management skills.

Proficient in written and spoken English and Arabic

• Bachelor’s degree in HR related field, business management / administration or equivalent
• HR related Certifications in relevant fields would be advantageous