ETIC, OCI Technical Support Engineer - Senior Associate
Cairo - Eticsenior
Technical Support EngineerCustomer
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Quick Summary
Key Responsibilities
Daily tasks and delivery expectation Handle escalated incidents related to cloud services, ensuring timely resolution in line with SLAs.
Technical Tools
Technical Support EngineerCustomer
Advisory
Technology
Advisory - Other
Senior Associate
We are seeking a skilled Cloud Support Engineer Product SME with expertise in managing L2/L3 support activities within an ITIL-aligned managed services framework. This role will be responsible for delivering advanced cloud services and ensuring operational excellence across multiple client environments. The ideal candidate will have a deep understanding of ITIL processes, particularly around incident management, problem management, and change management.
Responsibilities
~1 min readRequirements
~1 min readNice to Have
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Location & Eligibility
Where is the job
Cairo - Etic
On-site at the office
Who can apply
Same as job location
Listing Details
- First seen
- October 8, 2026
- Last seen
- October 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 51%
- Scored at
- October 8, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
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