Human Resources Business Partner, Design

We are seeking an experienced HR Business Partner who will serve as a strategic advisor to the Design team, an established, highly knowledgeable, and fact-driven organization. As the team continues to develop its HR partnership model, this role requires an experienced, high-performing HRBP who can quickly build trust, establish credibility, and provide thoughtful, data-informed guidance. The HRBP will also provide direct, practical coaching; help leaders navigate difficult employee situations; and ensure that the right talent is identified, developed, and positioned for future growth.

• Serve as the primary HR partner and build trusted relationships with Design leaders and employees.
• Partner with managers to address employee relations matters, performance concerns, workplace investigations, corrective actions, and conflict resolution.
• Support managers in implementing performance improvement plans and documenting employee relations matters.
• Maintain current knowledge of Employee Handbook, Operations Manual and Environmental Health & Safety Manual.
• Maintain compliance with federal, state and local employment laws, and regulations while mitigating organizational risk.
• Ensure employment documentation and records are accurate, secure, and audit-ready.
• Recommend and implement process improvements that leverage automation and emerging technologies.

• Partner with department leaders to develop and execute workforce strategies that support operational priorities and long-term objectives.
• Facilitate workforce planning discussions and identify talent gaps, organizational risks, and future capability needs.
• Support change management initiatives, ensuring smooth transitions during organizational shifts and growth periods.
• Use HR data, analytics, and predictive insights to improve decision-making, retention, and performance outcomes.
• Work cross-functionally with internal partners to resolve HR matters and challenges.

• Partner with managers to address employee relations issues, ensuring fair, consistent, and compliant resolutions.
• Lead engagement strategies that enhance retention and strengthen employee connection in a remote-first organization.
• Understanding the needs of employees and leaders who are predominantly in the field on client sites.

• Performs other related duties as assigned

• Knowledge of impactful human resource processes and best practices.
• Exceptional interpersonal and communication skills, with the ability to influence at all levels.
• Skilled in building trust, managing sensitive situations, and maintaining confidentiality.
• Proficient in Rippling or a similar HRIS, with the ability to optimize platform functionality.
• Intermediate skills using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management to support our software defined organization.
• Ability to work successfully in a remote, high-accountability environment with competing priorities.
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.

• Up to 15% as needed. This may include travel to any or all 50 US states where we have field services employees.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is:

• Frequently required to remain in a stationary position
• Frequently moving through home office

• A Bachelor’s degree or equivalent years of relevant Human Resources experience.
• 5+ years of proven experience in a Human Resources Business Partner role with experience supporting multiple business units, field operations, engineering, construction, manufacturing or plumbing is preferred.
• A recognized HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) or MS in Human Resources or Organizational Development is a plus.