Support Engineering - Staff Corp

## Company: Qualcomm India Private Limited ## Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. Minimum Qualifications: • Bachelor's degree and 4+ years of Support Engineering or related work experience. OR Associate's degree and 5+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 6+ years of Support Engineering or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience. Preferred Qualifications: • Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field. • Certification in Electronics or related area. • Military experience or training in electronics field (Rank E6+ 2 years). • 6+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging. • 6+ years of experience in a lab environment. • 3+ years in a leadership role with or without direct reports. • 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Sr Director level and above). Principal Duties and Responsibilities: • Leads a team in complex and cross-functional support activities such as system integration and provides organizational or development support from initial concept through completion phases of projects. • Contributes to design reviews in collaboration with engineers and leads implementation of complex designs. • Manages and operates company products and/or components based on specifications, tolerances, and reliability. Monitors product performance, analyzes complex and critical failures or malfunctions, and develops corrective action. • Facilitates the collection, integration, and interpretation of data and information from multiple sources and stakeholders across teams to help others understand complex and ambiguous specifications and develop solutions to challenging problems. • Collaborates with cross-functional team members to develop, integrate, and/or execute large initiatives. Level of Responsibility: • Provides supervision/guidance to other team members. • Decision-making is significant in nature and affects work beyond immediate work group. • Works within the prescribed budgetary objectives of the department. • Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.