Senior Director, Business Applications

United States·King of PrussiaFull-Timesenior

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Quick Summary

Overview

About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.

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OtherDirector

About Culligan Quench

Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/

About Culligan

There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.

Values: 5Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

Position Summary

Responsibilities

~1 min read

Requirements

→10+ years of progressive leadership experience within Business Applications, Enterprise Systems, Product Management, or Technology Delivery organizations
→Proven experience leading large-scale enterprise business application implementations and transformation initiatives.
→Hands-on leadership experience implementing NetSuite in a complex enterprise environment; prior ownership of a major NetSuite implementation is required
→Deep Salesforce ecosystem experience, including Sales Cloud, Service Cloud, Salesforce CPQ, and related business applications
→Demonstrated experience leading Product Owners, Business Analysts, managers, application teams, and multiple concurrent Scrum teams within an Agile delivery model
→Strong understanding of Agile product delivery, including backlog prioritization, intake governance, roadmap planning, release management, and cross-functional delivery
→Strong understanding of subscription-based and recurring revenue business models, including Quote-to-Cash, Lead-to-Order, Billing, Customer Care, Field Service, and Finance processes
→Experience translating business requirements into scalable, integrated technology solutions across NetSuite, Salesforce, and related enterprise platforms
→Experience building and managing application portfolios and technology roadmaps
→Experience partnering directly with executive leadership to align technology strategy with business priorities
→Proven ability to drive organizational change management, technology adoption, and stakeholder alignment across multiple business functions
→Strong reporting, dashboard, KPI, and analytics experience
→Ability to work onsite in the King of Prussia area a minimum of two days per week

Preferred

Experience supporting subscription-based business models
Experience with ServiceMax or similar field service management platforms
Experience with Certinia (formerly FinancialForce) or similar ERP platforms for order management, inventory, and financials
Experience with Zuora or similar invoicing and revenue recognition systems
Salesforce certifications such as Administrator, Business Analyst, Advanced Administrator, or related credentials
Agile certifications such as SAFe Agilist, Certified Scrum Product Owner (CSPO), or equivalent

Medical, Dental, Vision which start day one

401(k) match of 50% up to 6%

Life insurance

Disability

Unlimited Paid Time Away

Parental leave

Additional voluntary benefits

Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Beware of fake job offers falsely claiming affiliation with our company.

• We never request banking details or other personally identifiable information during interviews.

• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.

• Official emails are from our domain. Our approved emails will come from @quenchwater.com or @culliganquench.com.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.