Head of Global Inventory Control & Strategy

Quince is seeking a seasoned inventory control expert to run our global inventory control program from the ground up. You will own the standards, playbook, and governance that underpin inventory integrity across our entire growing global fulfillment network.

Inventory Accuracy & Shrink Control

• →  Own book vs. physical accuracy targets across all global nodes
• →  Shrink control frameworks — identifying, quantifying, and remediating inventory loss at every point of the supply chain

Cycle Count Governance

• →  Execute the global cycle count cadence strategy
• →  Oversee counts and audit protocols across all facilities and 3PL partners

Reconciliation & Adjustment Root Cause

• →  Own the inventory adjustment governance model
• →  Drive cross-functional root cause analysis on systemic variances across all functions
• →  Maintain SOX-compliant inventory controls, including documented approval thresholds, audit trails for adjustments, and segregation of duties across the reconciliation process
• →  Reduce unresolved adjustment volume quarter over quarter with measurable targets

WMS Integrity

• →  Ensure inventory records in WMS accurately reflect physical reality at all times
• →  Partner with technology and operations teams to identify and close data integrity gaps, latency issues, and process breakdowns within the WMS

Global SOP Design & Process Infrastructure

• →  Author and maintain the global inventory control SOP library — policies, procedures, escalation paths, and training frameworks
• →  Drive consistency of execution across domestic and international nodes

• 7+ years in inventory control, fulfillment operations, or supply chain at a high-volume retailer, e-commerce operator, or logistics company
• Experience maintaining SOX compliance for inventory processes, including control documentation and coordination with internal/external audit
• Deep WMS expertise, having configured, audited, and conducted troubleshooting of WMS inventory records, not just used the system
• Proven ability to build global or multi-site SOPs from scratch and drive adoption across distributed teams
• Strong analytics literacy: you can write SQL, build a reconciliation model in a spreadsheet, and tell a story with inventory data without needing a data analyst as an intermediary
• Experience managing 3PL relationships and holding external partners accountable

• Experience operating across international fulfillment nodes (APAC, EMEA, or global 3PL networks)
• Familiarity with a variety of WMS platforms
• Background in audit, finance-adjacent inventory controls, or shrink investigation

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.