Director, Resource Management

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

As the Director, Resource Management you will manage the resource planning, allocation and scheduling across all departments. The Director, Resource Management is our hub, a great project manager, a talent finder and a leader that ensures projects and teams are properly staffed and run efficiently to meet deliverables. Someone that has an excellent understanding of professional aptitudes and a keen knowledge of timing involved to accomplish assigned tasks. This role will plan for incoming projects and implement resource changes against evolving priorities. You'll work closely with our account team and producers to ensure that resources are properly allocated and utilized.

• →Works with producers and creative directors to assess talent needs, acts as point of contact to book and confirm talent.
• →Proactively builds on a pre-existing network of contacts.
• →Ability to recognize internal creative needs or project risks.
• →Monitors creative, strategy and analytics team hours against budgets.
• →Assists producers in locating all agency talent / freelance needs.
• →Ability to match team members against projects.
• →Determines project risk on an ongoing basis, escalates issues as needed.
• →Monitors out of scope requests, elevates issues to initiate additional billing.
• →Manage and resolves resource booking conflicts
• →Manage resourcing forecast spreadsheets for all departments based on input from weekly meetings and the Production Team.
• →Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing.
• →Monitor day to day project activities and resourcing, identifying potential instances of underutilization and actively work with department leads to address and solve those issues
• →Recommend process improvements for Resource Management
• →Responsible for managing overall utilization
• →Procure all artwork (stock photography, illustrations and video) including coordinating and planning pre-production photo shoots (including print projects) and video shoots.
• →Estimate/purchase licensing, negotiate budgets/costs and managing vendor estimates.

• 8-10 years experience in resource management including creative management and studio services.
• Confidence in meeting with clients/agency to discuss and recommend digital solutions.
• Good interpersonal, organizational and presentation skills.
• Ability to problem solve many jobs simultaneously, quickly, calmly and efficiently.
• Execution excellence
• Clear & articulate team communication & relationship building
• Demonstrates an informed and thoughtful POV
• Proactively tracks trends in business and market place relevant to Client business

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.